Grocery Operations Lead

Company Description

PAL Heights Group of Hotels is built on a philosophy of forming lasting connections by delivering exceptional care and service to guests. Located in Bhubaneswar, the group operates two luxury hotels : PAL Heights, a 4-star hotel in the city center adjacent to a shopping mall, and PAL Heights Mantra, an innovative property with views of a bustling highway and lush greenery. Both hotels offer high-end accommodations, banquet facilities, various dining options, coffee shops, bars, gyms, spas, swimming pools, and a nightclub. They cater to diverse needs, such as business stays, honeymoons, vacations, weddings, and conferences.

Role Description

This is a full-time, on-site position for a Super market Manager, of the super market of PAL GROUP OF HOTELS knoen as PAL LIFEWARE located in PAL HEIGHTS MALL, Bhubaneswar. The Grocery Manager will be responsible for overseeing daily grocery operations within the hotel, ensuring efficient inventory control, supervising staff, and maintaining a high level of customer satisfaction. Key responsibilities include managing product stock levels, implementing sales strategies to meet targets, coordinating with suppliers, and driving operational efficiency while maintaining a clean and organized grocery department.

Qualifications

• Strong Customer Service and Communication skills to ensure positive guest interactions and efficient team coordination.
• Experience in Supermarkets and Sales with knowledge of industry practices and techniques to achieve business goals.
• Proficiency in Inventory Control and stock management to maintain adequate product availability and minimize wastage.
• Leadership abilities with the capacity to supervise staff effectively and ensure operational excellence.
• Experience in retail or supermarket management is a must.