Billing Executive

Leapswitch Networks Pvt. Ltd. is a leading provider of cloud and dedicated server solutions focused on delivering exceptional services to our customers. We are looking for a detail-oriented and skilled Billing Specialist to join our dynamic team. This role will be responsible for managing billing processes including order processing payment adjustments and utilizing automation platforms like WHMCS ticketing systems and CRM platforms to ensure smooth operations.

Key Responsibilities :

• Manage the end-to-end billing process for web hosting cloud services and dedicated server clients.
• Perform payment adjustments reconcile payment discrepancies and manage refunds as necessary.
• Support the use of CRM like Hostbill or Zoho platforms for tracking customer interactions and integrating billing details.
• Collaborate with the customer Success team to resolve billing-related issues escalating complex issues to the appropriate department.
• Track and ensure timely payments and collections working closely with accounts receivable teams to minimize overdue accounts.
• Process and respond to customer tickets related to billing inquiries ensuring timely resolution of issues.
• Ensure accurate and timely updates to the billing system and customer accounts.
• Generate detailed reports for financial analysis including monthly billing summaries and overdue payment reports.
• Stay updated with industry billing trends best practices and new tools to improve the overall billing process.

Skills & Qualifications :

Qualifications :

Location-

Pune / Mumbai

Key Skills

CCNP,Heavy Bus Driving,Cardiac,Drafting,Accounts Payable,Financial Management

Employment Type : Full Time

Experience : years

Vacancy : 1