The Wellness Shop - eCommerce & Quick Commerce Manager

Job Title : Ecommerce & Quick Commerce E-commerce, Skincare, Personal Us :

At The Wellness Shop, we are a fast-growing brand offering premium skincare and personal care products.

We are looking for an experienced Ecommerce & Quick Commerce Manager to manage and optimize our presence on leading marketplaces and quick-commerce platforms in India, including Amazon, Flipkart, Myntra, Nykaa, Blinkit, Big Basket, and Zepto.

The ideal candidate will have a strong background in handling e-commerce operations for skincare and personal care brands and must have experience in scaling the business and managing large-scale Management :

• Oversee and manage the brands presence across major e-commerce platforms such as Amazon, Flipkart, Myntra, Nykaa, Blinkit, Big Basket, Zepto, etc.
• Ensure products are listed, optimized, and performing well across these Listing Create and optimize product listings (descriptions, images, keywords, etc.) to improve visibility, conversion rates, and search rankings.
• Ensure accurate and compelling content that aligns with brand standards for each Strategy & Performance Monitoring :
• Develop and implement e-commerce sales strategies to drive revenue growth and expand the brand's market presence.
• Monitor sales data and performance metrics for each platform, ensuring targets are met.
• Analyze and report on trends, customer behavior, and product and Campaign Management :
• Plan and execute online promotional campaigns, including discounts, flash sales, and special offers on marketplaces.
• Coordinate with the marketing and creative teams to ensure timely and effective campaign Management :
• Ensure product availability by coordinating inventory management with the supply chain and warehouse teams.
• Optimize stock levels and prevent stock-outs or overstock Service & Reviews :
• Monitor customer feedback, reviews, and ratings to maintain the brands reputation.
• Address customer queries or issues promptly, ensuring a positive brand Platform Work on platforms like Blinkit, Big Basket, and Zepto to ensure fast fulfilment and timely delivery.
• Analyze the specific dynamics of quick-commerce platforms and tailor strategies for rapid delivery and consumer Policies & Compliance :
• Stay updated with each marketplace's policies, requirements, and guidelines.
• Ensure the brand is compliant with all relevant regulations and platform & Analysis :
• Provide regular reports on sales performance, customer insights, and competitor activity.
• Use analytics tools to track KPIs, sales growth, and traffic to ensure continuous the Business :
• Lead efforts to scale the business across marketplaces and platforms, identifying growth opportunities and expanding product reach.
• Develop and manage large-scale budgets, optimizing spends across marketing, advertising, and promotions for maximum Minimum 5 years of experience in handling e-commerce marketplaces and quick commerce platforms for skincare and personal care brands.
• Proven expertise in managing Amazon, Flipkart, Myntra, Nykaa, Blinkit, Big Basket, Zepto, and other major Indian e-commerce platforms.
• Experience in scaling e-commerce businesses and managing large-scale budgets effectively.
• Strong understanding of product listing optimization, pricing strategies, sales analysis, and performance monitoring.
• Knowledge of digital marketing, content creation, and promotions in the e-commerce space.
• Familiarity with inventory management, customer service, and marketplace compliance.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication skills and ability to collaborate with cross-functional teams.
• Ability to work independently, manage multiple tasks, and meet deadlines.

ref : iimjobs.com)