Key Result Areas And Activities
- Operational Excellence : Maintain 99%+ uptime for Power BI and Domo platforms, with timely incident response and resolution.
- Governance & Compliance : Ensure proper license management, inactive / terminated user handling, and stale content clean-up.
- Performance & Capacity : Proactively monitor and manage gateway clusters, storage, and capacity to avoid service disruptions.
- Disaster Recovery Readiness : Conduct annual DR testing and ensure remediation activities are tracked and completed.
- Documentation & Process Improvements : Maintain updated SOPs and Operations Manuals with clear process ownership and continuous improvements.
- Stakeholder Communication : Provide clear reporting of monthly operational data and highlight relevant release changes for business impact.
- Security & Risk Mitigation : Ensure timely vulnerability remediation, DR testing, and certificate renewals.
The candidate must be open to work in ad hoc shift (2 PM to 11 PM IST)
Essential Skill
Strong hands-on experience in Power BI Administration (primary skill).Experience with Power BI Gateways (setup, upgrades, vulnerability remediation, DR testing).License management, capacity monitoring, and user lifecycle management.Content governance / management (stale content cleanup, enterprise data mapping).Incident response and troubleshooting of BI platforms.PowerShell scripting for administration and automation.Strong documentation skills including SOPs and Operations Manual updates.Excellent verbal and written communication; customer service mindset.Desired skill
Exposure to or experience in Domo Administration (secondary skill).Familiarity with Domo content governance and certificate updates.Experience developing Power BI reports / dashboards for business support.Knowledge of cloud-based BI environments (Power BI Service, Domo SaaS).Experience with monitoring tools (e.g., ServiceNow, Splunk).Awareness of governance frameworks and compliance requirements.Familiarity with security best practices (access control, vulnerability remediation, DR readiness).Certifications : Microsoft Power BI Data Analyst Associate, Domo Professional Certification (preferred, not mandatory).Exposure to automation / orchestration tools.Qualifications
Bachelor's in computer science engineering, or related fieldMinimum 5 years of experience working as Power BI administratorQualities
Proactive & Analytical : Ability to anticipate issues and implement long-term solutions.Detail-Oriented : Strong focus on accuracy and system reliability.Problem Solver : Capability to perform deep root cause analysis and implement fixes.Process-Driven : Keen interest in process optimization and automation.Collaborative & Communicative : Ability to interact effectively with stakeholders, developers, and analysts.Adaptable & Resilient : Comfortable working in dynamic, fast-paced environments and rotational night shifts.Skills Required
Monitoring Tools, Powershell Scripting, License Management, Incident Response, Documentation Skills