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IT Service Desk Engineer
IT Service Desk EngineerTrigent Software Private Limited • Bangalore, Karnataka, India
IT Service Desk Engineer

IT Service Desk Engineer

Trigent Software Private Limited • Bangalore, Karnataka, India
30+ days ago
Job description
  • Technical support expertise on OSX iOS Chrome OS and Android operating systems Windows / AWS Workspaces administration.
  • Agent level knowledge of Jira Service Desk or similar ticketing system.
  • Mid-level networking knowledge and troubleshooting ability.
  • Administration experience with Google for Business Atlassian Okta Jamf Slack.
  • Demonstrable troubleshooting methodologies and root cause analysis.
  • Able to move and set up hardware and peripherals around the office.
  • Excellent communication and time management skills.
  • Experience managing service vendors.
  • Understanding of ITIL Principles
  • Strong Customer Service Skills.
  • Key Skills

    Editorial,Catering,B2C,Camp,Computer Engineering

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Service Desk Engineer • Bangalore, Karnataka, India

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