Salesforce Omnistudio Technical Lead - PAN IndiaTata Consultancy Services • Kollam, Kerala, India

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Salesforce Omnistudio Technical Lead - PAN India

Tata Consultancy Services • Kollam, Kerala, India

22 days ago

Job description

Roles & Responsibilities :

Min 8 years to max 12 years’ experience in technology (product and engineering) and a minimum of 4+ years in Financial Services.

Minimum of 4+ Years of experience in FSC(or any enterprise SaaS product) including the configuration of the Salesforce FSC Platform
Salesforce Financial Services Cloud Superbadge or Financial Services Cloud Accredited Professional required.

Must Have :

Must have knowledge in Salesforce configurations but not limited to Workflows, Validations, Approval Process, Flows, Permission Set, Profile, SSO etc.

Sound knowledge in Salesforce Security Model and Data Model

Must have sound implementation knowledge of Service Console, Live Agent / Omni Channel, Knowledge Management

Must have knowledge of REST and SOAP integrations in Salesforce

Hands-on experience working in Salesforce API (Tooling API, Metadata API, Bulk API etc.)

Implements complex data modelling and advanced project development of system architecture (especially for Data Migration into SFI).

understand the business requirement, develop, and design solutions leveraging the OOB capabilities of the FSC cloud and ensuring business requirements have been met and all commitments have been satisfied.

Hand on experience on FSC Cloud, Omnistudio, Flow builder, Flow JD Template TCS Confidential Orchestrator.

Experience in large-scale implementation of FSC cloud, data model optimization and if possible, Data Migration into SFI.

Develop and customise application using Lightning Web component and Apex.

Knowledge of hands-on experience with Omni studio (Omniscripts, Data raptors, Flex cards, Integration procedures etc.)

Deep understanding of FSC data model (Object relationship, managed packages, platform features)

Lead and manage multiple Salesforce FSC projects through all phases of the project lifecycle (planning, business requirements, design, implementation, testing, deployment, and support)

Meet with key stakeholders to understand business objectives, priorities, and expectations.

Propose, design, and implement solutions to solve business requirements

Guide a team of junior developers and mentor them.

Strong background on Relational database concepts including SQL and data modelling.

Experience : 9 to 15 Years

Job Location : Anywhere in India

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Salesforce Technical Lead • Kollam, Kerala, India

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