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Partner Success Manager (EdTech)
Partner Success Manager (EdTech)Recro • Bengaluru, Republic Of India, IN
Partner Success Manager (EdTech)

Partner Success Manager (EdTech)

Recro • Bengaluru, Republic Of India, IN
24 days ago
Job description

Job Details :

Job Title : Partner Success – EdTech

Location : Hybrid (3 days from office)

Work Schedule :

  • Shift Timings : 5 : 30 PM – 2 : 30 AM or 6 PM – 3 AM (Two-way cab provided)
  • 5 days working, 2 consecutive offs
  • Additional Shift Allowance : ₹750 / day

About the Role

We are looking for a Parnerer Success with strong experience in interacting with US-based customers . The ideal candidate should have prior exposure to the EdTech industry and a mission-oriented career focus in the education space. You will work closely with global customers, ensuring smooth onboarding, consultation, and technical support.

Key Responsibilities

  • Manage customer interactions via calls, emails, and virtual meetings with US-based clients.
  • Act as a trusted advisor by understanding customer needs and providing the right EdTech solutions.
  • Handle customer success, consultation, and technical support requests effectively.
  • Document issues, track progress, and ensure timely resolution.
  • Collaborate with internal teams to improve product adoption and customer experience.
  • Provide feedback to product / engineering teams based on customer insights.
  • What We Offer

  • Competitive CTC + ₹750 / day shift allowance .
  • Hybrid model with 3 days working from office.
  • Career growth opportunities in the EdTech domain .
  • Exposure to working with international clients.
  • Create a job alert for this search

    Partner Manager • Bengaluru, Republic Of India, IN

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