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Newton School - Senior Manager - University Operations
Newton School - Senior Manager - University OperationsNewton School • Sonipat,India, India
Newton School - Senior Manager - University Operations

Newton School - Senior Manager - University Operations

Newton School • Sonipat,India, India
30+ days ago
Job description

About Newton School :

  • Come be part of a rocketship that's creating a massive impact in the world of education!.
  • On one side you have over a million college graduates every year with barely 5% employability rates and on the other side, there are thousands of companies struggling to find talent.
  • Newton School aims to bridge this massive gap through it's personalised learnin platform.
  • We are building an online Institute and solving the deep problem of employability of graduates.
  • We have a strong core team consisting of alumni from IIT's and IIM's, having several years of industry experience in companies like Unacademy, Inmobi, Ola, Microsoft among others.
  • On this mission, we are backed by some of the most respected investors around the world, RTP Global, Nexus Venture Partners and a slew of angel investors including CRED's Kunal Shah, Flipkart's Kalyan Krishnamoorthy, Unacademy and Razorpay founders, Udaan's. Sujeet Kumar among others.

Role :

  • We're looking for a Senior Manager to drive university-level operations and stakeholder success across our partner campuses.
  • This role is critical to ensuring high-quality execution of our academic programs by owning relationships across university departments - including academic leadership, faculty, admin, and senior management.
  • You'll serve as the primary face of Newton School within the university ecosystem, and lead end-to-end coordination to ensure that everything from academic delivery to student experience runs like clockwork.
  • The role demands maturity, high ownership, excellent communication, and the ability to navigate ambiguity with strong relationship skills.
  • Key Responsibilities :

  • Stakeholder Ownership : Build, own, and manage day-to-day working relationships across university stakeholders - including the Dean, academic coordinators, department heads, faculty, and admin teams.
  • Be seen as the single point of contact for all cross-functional alignment.
  • Cross-Department Coordination : Ensure timely and effective coordination across multiple university departments to deliver on key academic and operational outcomes - such as scheduling, exams, grading, student records, and feedback cycles.
  • Program Delivery Oversight : Monitor the smooth execution of academic and non academic processes on campus - ensuring classes, labs, assessments, and events happen as per plan.
  • Resolve breakdowns quickly and efficiently.
  • Escalation Management : Act as the first point of escalation for both university stakeholders and internal teams.
  • Use judgment and empathy to navigate conflicts and ensure resolution within agreed timelines.
  • Data and Documentation : Own the accuracy and timeliness of all academic documentation, including student records, performance reports, attendance, and intervention tracking.
  • Team Management : Manage and mentor a small team of campus associates or coordinators (as applicable), ensuring accountability, clarity, and performance.
  • Continuous Improvement : Identify inefficiencies or roadblocks in campus execution and drive solutions - whether through process redesign, training, or smarter tools.
  • Who You Are :

  • 4-5 years of relevant work experience in stakeholder management, program operations, higher education, or customer success roles.
  • Experience working with or within universities / colleges is strongly preferred.
  • Strong interpersonal and relationship-building skills; able to navigate complex stakeholder dynamics with maturity and professionalism.
  • Excellent verbal and written communication.
  • Highly proactive, reliable, and outcomes-oriented.
  • Prior experience leading or mentoring a team is a strong advantage.
  • (ref : iimjobs.com)

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    Operation Manager • Sonipat,India, India

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