Business Manager - Sales OperationIHX - A Perfios Company • Bengaluru, Republic Of India, IN
Business Manager - Sales Operation
IHX - A Perfios Company • Bengaluru, Republic Of India, IN
2 days ago
Job descriptionLead weekly forecast calls; Highlight risks, opportunities, and revenue leakage. Publish weekly / monthly performance reports. Drive dashboard automation and streamline MIS workflows. Run daily / weekly / monthly sales rhythms and track action items. Ensure TAT / SLA adherence and enforce operating discipline. Liaise with Finance, MIS, Product, CST, Marketing for smooth sales delivery. Act as the operational anchor across teams. Track NDAs, MSAs, SoWs, rate cards, and contract closures. Manage documentation via Zoho Sign / DocuSign and ensure clean handovers. Ensure billing documentation, approvals, and process compliance. Support Finance during audits and safeguard revenue governance. Track market movements and competitor trends. Map insights to product performance and highlight opportunities. Prepare sales decks, support Salesforce enhancements, and drive process discipline. Improve sales productivity and enablement readiness. 5–8 years in Sales Ops / Revenue Ops / Business Analytics. Strong skills in Excel, presentations, and CRM tools (Salesforce preferred). Ability to work across leaders and functions; Experience in high-growth, process-driven environments is an advantage.
Overview :
This role drives revenue predictability, execution discipline, CRM hygiene, and cross-functional coordination across the Provider business. It is a strategic Revenue Operations function requiring strong analytical capability, process discipline, and a deep understanding of sales systems and GTM execution.
Responsibilities
CRM Governance & Pipeline Discipline
- Own Salesforce data hygiene, ensure timely deal updates, validate accuracy.
- Drive visibility on pipeline, forecasts, and process adherence.
Revenue Forecasting & Insights
analyse client / product trends.
Reporting & MIS Automation
Execution Cadence Management
Cross-Functional Coordination
Deal Desk Support
Billing Readiness & Compliance
Market & Industry Study
Sales Enablement
Requirements
strong communication and analytical ability.
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Operation Manager • Bengaluru, Republic Of India, IN
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