Sr. Account Manager Digital

As a Senior Account Manager at SRV Media, you will oversee a talented team of Account Managers

and Account Executives, focusing on achieving client satisfaction and retention through effective

strategic account management and outstanding service delivery. Your responsibilities will include

managing projects, streamlining processes, and crafting detailed project strategies and roadmaps.

You will play a key role in strengthening client relationships, optimizing account operations, and

driving the overall growth and success of SRV Media.

Key Responsibilities :

• Client Relationship Management : Consistently engage with clients to provide updates on

campaign progress.

validate briefs with clients, following standardized formats and procedures, and distribute

them to internal teams via email and Kick-off meetings.

guarantee the successful completion of client projects, achieving all established objectives

and KPIs.

accounts and enhance revenue streams.

agreed-upon formats and deadlines

Skills :

conflict resolution and decision-making skills.

ensuring client retention.

objectives.