Quality Engineer

About the role We’re looking for a hands-on Quality Engineer who understands IKEA ways of working—code of conduct, product requirements, testing, packaging, traceability, and portal workflows—and can translate them into daily shop-floor routines and reliable, scalable controls. You’ll own incoming-to-dispatch quality, supplier CARs, and audit readiness while partnering with Production, Merchandising, and Compliance to keep first-time-right above target.

What you’ll do

IKEA Compliance & Systems

Operate confidently within IKEA supplier / quality portals (e.g., documentation uploads, CAR / NC closure tracking, action plans, test reports, packaging data).

Embed IKEA requirements (e.g., IWAY / Code of Conduct, product / material / test / packaging standards such as IOS-MAT / IOS-PRG / IOS-TM / packaging specs) into SOPs and work instructions.

Prepare, host, and close actions from IKEA audits, technical visits, and social / compliance audits with clear CAPAs and evidence trails.

End-to-End Quality Control

Build and enforce checkpoints across dyeing, handloom / tuft, washing, shearing, latexing, finishing, and packing; maintain AQL sampling plans; drive in-process patrol audits.

Set defect taxonomies (shade, dimension, weave density, pile uniformity, odor / chemical, label / pack), and reduce DPMO through targeted kaizens.

Testing & Documentation

Coordinate third-party tests (SGS / Intertek / BV) and internal tests (colorfastness, rubbing, flammability where applicable, dimensional stability, fiber / chemical limits).

Maintain master files : risk assessments, test plans & frequencies, control plans, SOPs, visual standards, trims & labeling specs, packaging specs and ISTA where required.

CAPA & Continuous Improvement

Lead 8D / 5-Why / RCA for claims, audit NCs, and internal rejects; verify effectiveness with before / after data.

Train supervisors / QA inspectors on IKEA-specific requirements; run layered process audits and Gemba walks.

Traceability & Data

Ensure batch-level traceability (yarn → loom → lot → finishing → carton → invoice) and complete documentation in ERP; publish weekly quality dashboards.

What you’ll need

4–8 years in Quality for home textiles / floor coverings / furniture hardlines; rugs / carpets experience is a strong plus.

Proven experience with IKEA systems and ways of working

(audits, portals, documentation, and standard interpretations).

Working knowledge of

AQL , RCA / 8D, FMEA / control plans, packaging validation, and third-party lab coordination.

Comfortable with ERP / Excel / Sheets; able to build checklists, trackers, and dashboards.

Strong communication with buyers / liaison offices and internal teams; crisp documentation skills.

Nice to have

Exposure to chemical compliance programs (e.g., restricted substances / risk-based testing), fiber ID, and performance testing for rugs.

Lean / Kaizen certifications, ISO 9001 knowledge, or internal auditor background.

Key KPIs

First-Pass Yield / First-Time-Right (%)

Claims rate & cost of poor quality (COPQ)

Audit NCs → days to close & recurrence rate

In-process defect rate; rework %

On-time testing & documentation completeness