Manager / Senior Manager- Global Medical Information

Position Title : Manager / Senior Manager – Global Medical Information

Function : Global Medical Services

Location : Bangalore

About Viatris :

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

Viatris empowers people worldwide to live healthier at every stage of life.

We do so via : Access

• – Providing high quality trusted medicines regardless of geography or circumstance;

Leadership

– Advancing sustainable operations and innovative solutions to improve patient health; and

Partnership

– Leveraging our collective expertise to connect people to products and services.

Every day, we rise to the challenge to make a difference and here’s how the Manager / Senior Manager- Global Medical Information role, will make an impact :

Role Purpose :

As a Manager – Global Medical Information, you will lead and support a team of Medical Information professionals while also contributing individually to the development of scientific content, literature analysis, and customer response strategies. This hybrid role combines leadership with hands-on operational responsibilities to ensure the delivery of high-quality, compliant, and customer-centric medical information globally.

Key Responsibilities :

Managerial Responsibilities :

Lead and mentor a team of Medical Information Specialists, fostering a culture of excellence, collaboration, and continuous learning.

Oversee the development, review, and maintenance of Global Scientific Response Documents (GSRDs) and Local Standard Response Documents (LSRDs).

Represent the Medical Information function in cross-functional and global product teams, contributing to strategic planning and customer engagement initiatives.

Drive innovation and process improvements in medical information delivery, content management, and digital platforms.

Ensure compliance with global regulatory standards, internal SOPs, and pharmacovigilance requirements.

Lead or contribute to global and regional projects, working groups, and initiatives with enterprise-wide impact.

Provide strategic insights and business intelligence through regular reporting and stakeholder engagement.

Individual Operational Responsibilities :

Author, review, and maintain GSRDs and LSRDs, ensuring scientific accuracy, clarity, and alignment with global standards.

Conduct high-quality literature searches and critically evaluate scientific data to support medical inquiries and content development.

Respond to escalated or complex medical inquiries from internal and external stakeholders, ensuring timely and balanced communication.

Maintain and update literature search pools and reference libraries in global platforms.

Serve as a subject matter expert (SME) for assigned products and therapeutic areas, providing guidance to peers and cross-functional teams.

Participate in the development and delivery of training programs for internal teams on medical writing, literature evaluation, and inquiry handling.

Collaborate with global colleagues to identify local requirements and contribute to continuous improvement initiatives.

Monitor customer trends and insights through regular interactions and contribute to therapeutic area strategy via quarterly reports and team meetings.

Position Accountability Scope :

Position scope : Global

Qualification and Experience :

Bachelor’s degree in Pharmacy, Medicine, or Life Sciences; advanced degree (e.g., M. Pharm, PhD) preferred.

5+ years of experience in Medical Information or Medical Affairs, including 2+ years in a leadership or mentoring role.

Strong understanding of global regulatory frameworks, compliance standards, and scientific communication practices.

Demonstrated ability to manage both strategic and operational responsibilities effectively.

Proficiency in CRM / CMS platforms, data analytics, and literature search tools.

Excellent communication, leadership, and analytical skills.

Fluent in English (written and spoken); additional languages are a plus.