Senior QA Lead / QA Manager (GenAI & MLOps Platform)

Experience : 10+ Years

Job Type : Full-time

About Katonic :   We are a young, Aussie Generative AI startup headquartered in Sydney, Australia.

Job Description :

We are seeking a highly experienced Senior QA Lead / QA Manager with 10+ years in quality engineering to own and drive the QA strategy for our enterprise-grade GenAI and MLOps platform. This platform includes LLM-based chatbots, knowledge search and retrieval, web search integration, text and document processing, image processing, connector integrations, persona and brand voice configurations, multi-tenant operations, model fine-tuning, GPU-based LLM deployments, and API-based chatbot interfaces. The ideal candidate will lead QA teams, define scalable test processes, and ensure end-to-end reliability, performance, and security across all AI / ML and platform components.

Key Responsibilities :

• Lead and manage the QA team, establishing QA strategy, processes, and governance.
• Design comprehensive test plans for GenAI features, including enterprise chatbot, RAG search, Ask-AI modules, guardrails, persona / brand voice workflows, and multimodal pipelines.
• Validate ML workflows such as embedding generation, model fine-tuning, LLM deployments on GPU, GPU slicing, resource allocation, and model lifecycle management.
• Test platform components : tenancy management, connectors, integrations, microservices, and multi-tenant SaaS modules.
• Build and maintain automation for UI, API, backend services, and ML pipelines (functional, regression, integration, and E2E).
• Perform performance, scalability, and load testing for chat-based and API-driven systems.
• Validate Node.js, Streamlit, Gradio, and Dash applications for stability and compatibility.
• Ensure quality coverage for document, text, image, and tabular data processing features.
• Collaborate with Engineering, AI / ML, and DevOps teams to ensure high-quality releases.
• Drive root-cause analysis, defect management, and continuous improvements across the QA lifecycle.

Required Skills :

Preferred Skills :

What We Offer :

"Please apply only if you match the criteria.”

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