Operations/Marketplace ExecutiveConfidential • Mumbai, India

Operations / Marketplace Executive

Confidential • Mumbai, India

29 days ago

Job description

Job Title : Operations / Marketplace Executive

Company : Capes India – A D2C E-commerce Brand

Location : Goregaon East, Near Oberoi Mall, Mumbai

Type : Full-Time, In-Office

Reporting To : Co-Founder

Role Overview :

As an Operations / Marketplace Executive, you will manage the daily operations of our e-commerce business across marketplaces and our website. This includes handling listings, orders, inventory, dispatch coordination, and logistics. You'll work closely with multiple internal teams to ensure seamless operations and timely delivery.

Key Responsibilities

Marketplace Operations

Manage end-to-end operations on Amazon, Flipkart, and Shopify
Handle cataloguing, product listing creation, and optimisation
Monitor and maintain Amazon account health, resolve violations or technical issues
Upload and manage A+ Content on Amazon
Plan and coordinate marketplace sale events and promotional campaigns

Order & Inventory Management

Operate Easycom for order management, listing configuration, and settings

Monitor inventory across all platforms and ensure accurate stock levels

Manage Shopify backend : product updates, pricing, and order status coordination

Dispatch & Logistics

Coordinate with the in-house dispatch team to ensure on-time order fulfillment

Liaise with logistics partners (Blue Dart, Delivery, DHL) for pickups, tracking, and issue resolution

Track deliveries and manage returns or undelivered orders

Cross-functional Collaboration

Communicate with the Customer Support team for order and customer issues

Work with the Performance Marketing team during sale events and new product launches

Support the Website Head in maintaining sync between Shopify and marketplaces

Requirements

1–3 years of experience in e-commerce operations or marketplace management

Hands-on experience with Amazon, Flipkart, Shopify, and Easycom

Strong understanding of cataloguing, listing optimization, and inventory handling

Experience coordinating with logistics / courier partners

Proficient in Excel or Google Sheets

Strong organizational, problem-solving, and communication skills

Ability to work independently and handle multiple responsibilities

Who You'll Work With

You'll collaborate with a tight-knit and fast-moving team, including :

Co-Founder – for strategy, operations alignment, and reporting

Dispatch Team – for daily order dispatch and fulfillment

Website Head – for website coordination and inventory sync

Performance Marketer – for campaign coordination and promotions

Customer Support Team – for issue resolution and order escalations

Work Environment

Location : Capes India Office, Goregaon East, Mumbai (Near Oberoi Mall)

Work Hours : 9 : 30 AM to 6 : 30 PM, Monday to Saturday

Skills Required

google sheets , Shopify, Flipkart, Excel, Amazon

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