Assistant Client Relationship ManagerNaxnova • Kolkata, Republic Of India, IN

Assistant Client Relationship Manager

Naxnova • Kolkata, Republic Of India, IN

12 days ago

Job description

Company Description : (https : / / www.Naxnova.Com / )

Naxnova Technologies Private Limited (NTPL) is a leader in high-performance automotive customization solutions, offering advanced automotive decals, Paint Protection Films (PPF), Window Films and premium aftermarket accessories. Backed by decades of innovation, robust manufacturing capabilities, and strong OEM partnerships, Naxnova continues to expand its presence in the fast-growing retail automotive customization segment. Our mission is to elevate vehicle aesthetics, protection, and personalization through cutting-edge materials and customer-focused solutions.

Role Summary :

The Key Accounts Manager (Automotive Customization) will be responsible for driving PPF and automotive accessory sales across key retail accounts, detailing studios, car care centers and premium automotive service partners in the South (Bangalore) or East (Kolkata) region. The role involves strategic account management, business development, relationship building and project coordination to ensure customer success and meet revenue targets. This position is ideal for someone with deep experience in selling PPF, car-care products and automotive aftermarket accessories.

Number of Position : 2
Job Title : Key Accounts Manager (Automotive Customization – PPF & Auto Accessories)
Locations : Bangalore (South) / Kolkata (East)
Reports to : Sales Head
Role Type : Individual Contributor
Salary Budget : Up to 15 LPA
Preferred Industry Background : Automotive aftermarket, Auto detailing & customization, Car care & PPF companies, Window Films / Auto components / accessories or any relevant.

Key Responsibilities :

1. Strategic Key Account Management :

Develop and manage strategic relationships with top retail partners, detailing studios, installers, accessory stores, and premium car care chains.

Act as the single point of contact for all key accounts in the assigned region.

Prepare and execute account-wise business plans to achieve sales and growth targets.

2. Sales & Business Development (PPF + Accessories) :

Drive sales of PPF, detailing accessories, and automotive customization products through retail channels.

Identify and onboard new high-potential customers such as luxury car studios, high-end garages, multi-brand accessory stores, and PPF installers.

Achieve monthly / quarterly sales targets through strong funnel management and market expansion.

3. Technical & Product Expertise :

Understand PPF materials, applications, installation challenges, and product differentiators.

Conduct product demos, training sessions, and capability presentations for customers and installation teams.

Become a subject-matter expert on automotive customization trends and technologies.

4. Customer Service & Project Coordination :

Ensure flawless execution of PPF installations or accessory deliveries through coordination with internal installation / operations teams.

Track project progress, ensure timely delivery, and maintain the highest service quality.

Handle escalations, warranty concerns, service issues, and customer feedback.

5. Market Intelligence & Opportunity Development :

Stay updated on competitor strategies, pricing, and new products in the regional PPF and accessories market.

Identify new business opportunities, market gaps, and emerging trends in South / East markets.

Contribute ideas for new retail programs, dealer promotions, or product improvements.

6. Reporting & Commercial Management :

Manage pricing discussions, negotiations, and commercial terms with key accounts.

Prepare sales forecasts, weekly reports, account performance dashboards, and MIS updates.

Ensure customer compliance with payment cycles, agreements, and service-level commitments.

Skill Requirements :

Strong relationship-building and negotiation skills.

Deep understanding of PPF, detailing processes, and automotive materials.

Excellent communication and customer handling abilities.

Ability to manage multiple accounts, installations, and projects simultaneously.

Strong commercial acumen and technical selling abilities.

Proficiency in CRM tools, Excel, and reporting.

Self-driven, street-smart personality with a strong sense of ownership.

Willingness to travel extensively within the region.

Required Experience & Background :

Master’s (MBA) Degree can be added advantage / preferably engineering graduate with minimum 3+ years of experience in selling PPF, automotive accessories, car-care products, detailing solutions, or aftermarket automotive services.

Strong experience in managing retail accounts, installers, accessory shops and premium automotive studios.

Compensation :

Salary as per market standards and experience level.

Attractive performance-based incentives.

Travel and business expense coverage as per company policy.

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Relationship Manager • Kolkata, Republic Of India, IN

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