Service Delivery Lead

WE ARE HIRING

AVASO Technology Solutions is currently seeking a Associate Manager - Service Delivery . As an AVASO employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries.

We are an IT solution provider with coverage in more than 170 countries as well as global distribution capabilities. We have a proven track record of success in providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands.

AVASO offers you an excellent growth opportunity with a strong global company and good money.

Website : - https : / / www.Avasotech.Com /

Position : Associate Manager - Service Delivery

Location : Mohali

Position type : Full-Time

Job Description :

In a projectized organizational structure, the Associate Manager - Services Delivery is responsible for the successful execution of IT service projects while also overseeing and managing project-based teams. This role combines leadership in project delivery management responsibilities, fostering a high-performance culture and ensuring teams are engaged, skilled, and aligned with project and organizational objectives.

Key Responsibilities :

Delivery Management

• Lead and oversee the successful delivery of IT service projects, ensuring alignment with scope, timelines, and budgets.
• Define project objectives, deliverables, and success criteria while managing project lifecycles.
• Track and report project progress using standardized dashboards and KPIs.

SLA and KPI Management

Customer Relationship Management

Operational Efficiency

Resource Management

Risk and Issue Management

Change and Transformation Management

Governance and Compliance

Delivery Financial Management

Continuous Improvement

Qualifications

Education :

Experience :

Certifications :

Skills :

Key Competencies

AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement. AVASO Technology Solutions (referred as “AVASO”) do not discriminate against any employee or applicant for employment on the basis of race, colour, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. AVASO is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavours. All employment decisions are based on qualifications, merit, and business need.