Technical ConsultantHCLTech • raipur, chattisgarh, in

Technical Consultant

HCLTech • raipur, chattisgarh, in

13 days ago

Job description

Job Description : Full Stack ServiceNow Developer SPM – Agentic Workforce AI

Location : PAN India

Overview

We are on the lookout for a highly skilled Full Stack ServiceNow Developer to join our dynamic team. This role is pivotal in designing, developing, and deploying next-generation AI-driven workforce solutions within the ServiceNow platform. The developer will be instrumental in crafting autonomous digital agents that serve as AI Scrum Masters and AI Application Analysts, facilitating smarter, faster, and more adaptive workflows across the enterprise.

This position demands expertise in ServiceNow development (both back-end and front-end), a robust understanding of AI / ML integrations, and the ability to architect scalable digital workflows. The successful candidate will collaborate closely with product managers, data scientists, and business stakeholders to create agentic workforce solutions that enhance and automate key IT, business, and agile practices.

Key Responsibilities

ServiceNow Development

Design, develop, and customize applications on the ServiceNow platform (ITSM, ITOM, SPM, etc.) to enable AI-augmented workforce solutions.

Build full stack components : backend workflows (Flow Designer, Script Includes, Business Rules, REST / SOAP APIs) and modern UI / UX (Service Portal, Now Experience UI Builder, React components).

Integrate ServiceNow with external AI services, APIs, and data sources to enable decision automation, predictive insights, and conversational agents.

AI & Agentic Workforce Enablement

Architect and implement autonomous AI agents in ServiceNow that perform roles such as Scrum Master AI employee (e.g., sprint planning, backlog grooming, velocity tracking, reporting) and Application Analyst AI employee (e.g., incident triage, root cause analysis, application monitoring).

Develop capabilities for self-learning, adaptive recommendations, and dynamic workflow execution.

Leverage LLMs, machine learning, and orchestration tools to simulate human-like reasoning and task execution within ServiceNow.

Agile & Collaboration

Partner with business stakeholders, Scrum teams, and application owners to translate requirements into technical solutions.

Participate in Agile ceremonies and actively contribute to backlog refinement, sprint planning, and demos.

Enable AI Scrum Master to automate team metrics reporting, risk identification, and sprint forecasting.

Required Skills & Qualifications

5+ years of hands-on development experience with ServiceNow (custom apps, ITSM, ITOM, SPMmodules).

Proficiency in JavaScript, Glide API, AngularJS / React, HTML, CSS within the ServiceNow ecosystem.

Strong understanding of ServiceNow architecture : Flow Designer, IntegrationHub, Script Includes, Business Rules, ACLs, CMDB.

Experience with full stack development : front-end (Now Experience, portals), back-end (server-side scripts, API integrations).

Familiarity with AI / ML concepts and integration of ServiceNow with LLMs, chatbots, or automation frameworks.

Proven ability to design and implement autonomous digital workflows and intelligent automation.

Solid understanding of Agile / Scrum methodologies and how to apply them in ServiceNow delivery.

Strong problem-solving and communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.

Preferred Skills

Exposure to DevOps practices (Jenkins, Git, CI / CD pipelines for ServiceNow).

Certification(s) : ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist (CIS) in ITSM / CSM / ITOM, ServiceNow Micro-Certifications (IntegrationHub, Predictive Intelligence).

Background in creating or managing agent-based AI systems or autonomous digital workforce solutions.

Role Impact

This role goes beyond traditional ServiceNow development : you will be building the foundation of a digital, agentic workforce that augments human teams. Your work will directly empower the enterprise with AI-enabled Scrum Masters and Application Analysts—transforming how teams collaborate, delive

Create a job alert for this search

Technical Consultant • raipur, chattisgarh, in

Related jobs

Functional Consultant

Embitel Technologies • raipur, chattisgarh, in

Perform tool classification according to ISO 26262 Part 8, Clause 11.Define and execute tool qualification strategies for safety-relevant tools. Support development teams in identifying and document...Show more

Last updated: less than 1 hour ago • Promoted • New!

Siebel Functional Consultant (Remote – Full Time) - Upgrade project

Norconsulting Global Recruitment • raipur, chattisgarh, in

Remote

Siebel Functional Consultant (Remote – Full Time).Siebel Upgrade & Modernization (Telecom – Bahrain).B2b / Freelance / Independent contractor. Sunday–Thursday, 9AM–6PM Bahrain Time.Siebel CRM Functional...Show more

Last updated: less than 1 hour ago • Promoted • New!

SAP Functional Consultant (EPPM – PPM & PS)

Dasro Consulting Inc. • raipur, chattisgarh, in

We are looking for an experienced.SAP Functional Consultant (EPPM – PPM & PS).An ideal candidate will have strong SAP Functional expertise and hands-on experience implementing and configuring SAP m...Show more

Last updated: less than 1 hour ago • Promoted • New!

SAP Digital Manufacturing Cloud (DMC) Consultant

Hexad Infosoft IN • raipur, chattisgarh, in

Job Title : SAP Digital Manufacturing Cloud (DMC) Consultant.We are looking for a highly skilled and motivated.SAP Digital Manufacturing Cloud (SAP DMC) Consultant. The ideal candidate will have stro...Show more

Last updated: less than 1 hour ago • Promoted • New!

Sr PTC FlexPLM Developer / Lead

KMM Technologies, Inc. • raipur, chattisgarh, in

Position Name : Sr PTC FlexPLM Developer / Lead.Work Hours : M-F Working Hours : 9am EST to 2pm US EST.There is an urgent resource need with PTC FlexPLM software implementation experience.Senior Develop...Show more

Last updated: 30+ days ago • Promoted

Sr, Functional Consultant - Microsoft Dynamics Business Central

Workfall • raipur, chattisgarh, in

We are seeking a highly skilled.Functional Consultant – Microsoft Dynamics Business Central.The role involves managing end-to-end ERP implementation projects, with a strong focus on the Finance mod...Show more

Last updated: less than 1 hour ago • Promoted • New!

Workday Extend Consultant

NeXera Technologies • raipur, chattisgarh, in

We are HIRING! Workday Extend experts!.Role : Workday Extend consultant.Full-Time or Part-Time (open to consider part-time / contract). Strong 3+ Years of experience in Workday Extend.Demonstrated ex...Show more

Last updated: 1 day ago • Promoted

Technical Recruiter

Risebird • raipur, chattisgarh, in

We are looking for a motivated and detail-oriented.The ideal candidate will be responsible for sourcing, screening, and hiring top technical talent for various IT and engineering roles.You must be ...Show more

Last updated: less than 1 hour ago • Promoted • New!

Sap Senior MM Consultant

Taltech Technologies Pvt. Ltd. • raipur, chattisgarh, in

With expertise in finding the best talent, Taltech's recruitment team uses an extensive network and customized strategies to meet clients' specific needs. Additionally, the company's cloud services ...Show more

Last updated: less than 1 hour ago • Promoted • New!

OTM Consultant

KGiSL • raipur, chattisgarh, in

OTM (Oracle Transportation Management) Consultant.The ideal candidate will have hands-on experience in designing, implementing, and supporting OTM / GTM solutions,. Design, configure, and implement.Wo...Show more

Last updated: 16 days ago • Promoted

SAP Basis Consultant

Tata Consultancy Services • raipur, chattisgarh, in

Mode of Interview : Walk-in Drive.Date of Interview : 06-Dec-25 (Saturday, TCS Hyderabad - Deccan park).SAP Administration Knowledge in SAP ABAP-JAVA Systems. Knowledge in SAP Solution Manager CHARM c...Show more

Last updated: 30+ days ago • Promoted

Solutions Architect

Quess Corp Limited • raipur, chattisgarh, in

Experience Level : Senior Consultant (8+ years) / Manager (10+ years).Solution Architect and take a leading role in shaping modern, intelligent, and data-driven enterprise solutions.You will define ...Show more

Last updated: 4 days ago • Promoted

UKG Integration Technical Consultant

Avensys Consulting • Raipur, Chhattisgarh, India

Avensys is a reputed global IT professional services company headquartered in Singapore.Our service spectrum includes enterprise solution consulting, business intelligence, business process automat...Show more

Last updated: 5 hours ago • Promoted • New!

Business Consultant- Strategic Accounts

Almashines Inc. • raipur, chattisgarh, in

Join AlmaShines Technologies as a Business Consultant – Strategic Accounts!.Candidates who have been raised in Mumbai or are currently working in the city will find their local understanding valuab...Show more

Last updated: less than 1 hour ago • Promoted • New!

Senior Relex Functional Consultant

Undocked • raipur, chattisgarh, in

At Undocked, we help companies excel in e-commerce by delivering bespoke optimizations and cutting-edge analytics.Our experiences in retail and supply chain product strategy, technology and operati...Show more

Last updated: less than 1 hour ago • Promoted • New!

Consulting Physician

Amura Health • raipur, chattisgarh, in

But deep down, you've always known.More truth, happiness, beauty and meaning to the way we live and care.The truth is that science has always been there. But healthcare never touched it as it is ove...Show more

Last updated: 23 days ago • Promoted

Oracle CPQ consultant

People Prime Worldwide • raipur, chattisgarh, in

Our client is a trusted global innovator of IT and business services.They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and ma...Show more

Last updated: less than 1 hour ago • Promoted • New!

Product Lifecycle Management Consultant

Alp Consulting Ltd. • raipur, chattisgarh, in

The SAP PLM Consultant is responsible for Designs, builds and deploys SAP – based ERP solutions.Responsible for understanding an organization's business requirements, prepare as-is to be, Configura...Show more

Last updated: less than 1 hour ago • Promoted • New!