Systems Support Engineer

Mindpool is hiring for App support, windows, SQL and monitoring tool.

Experience & Knowledge :

• 3+  years' overall IT experience
• Experience / Knowledge on Application / Infrastructure Monitoring tools / solutions : DynaTrace / AppDynamics / NewRelic or other Application Performance management tool etc.
• Experience in Windows servers infrastructure and .Net based Application Support
• IIS, worker process thread, Web config, Certificate binding
• Event Logs
• Server Performance metrics - CPU, Memory, Queue length, MSMQ, I / O, Page writes etc.
• Perfmon
• Windows cluster
• COM+
• Intermediate to Professional level of experience of SQL. E.g. SQL Jobs, SQL queries, Blocking, Always On
• Basic Knowledge of Azure and servers hosted on Azure along with AD and Domain Controller.
• Experience with ITSM tools such as Service desk / ServiceNow.
• Basic knowledge of ITIL framework (V3.0 foundation certificate would be added advantage)
• International support experience (preferably US or Europe i.e. good command of verbal and written English)
• Knowledge / Experience on office applications, Word / Excel / Powerpoint / Access.

Academic and Professional Qualifications :

About Mindpool Technologies :

Mindpool Technologies Limited is one of the renowned development and digital marketing firm with a decade long experience. We design strategies and solutions that are tailored specifically to your business vision. What makes us strong are our diverse expertise and a proven record of working with every industry type. We are powered with a strong team of certified and promising professionals. Our unique approach and innovative thinking have helped many businesses to expand and gain recognition. Accredited with ISO 9001 : 2015 and ISO / IEC 27001 : 2013, Mindpool has proven to be a trusted technology partner to our clients by maintaining a high standard of products / service