Branch Manager Call centre

Company Description

A Medium sized call center in Delhi NCR

Role Description

Oversees overall sales, customer service, and operations of the lubricant call center branch. Responsible for revenue targets and team management.

Key Responsibilities :

Manage telesales, field sales, and support teams.

Drive sales targets for the branch.

Monitor KPIs and conversion rates.

Submit daily / weekly MIS reports to head office.

Skills & Qualifications :

Leadership and decision-making skills.

5+ years experience in sales management (preferably lubricants, automotive, or FMCG).