Specialist -Total Rewards Operations, India

Specialist, Total Rewards Operations – India.

Location : Hyderabad, India

Job Type : Full-Time | Hybrid

Job Summary :

Do you thrive in a strong culture, where you can lead critical operations that help support associates performing at their fullest potential? If you are passionate about helping execute people-related strategies that enable the business to achieve goals and objectives, we want to know more about you!

As a Specialist supporting our total rewards team in India, you’ll serve as an expert in payroll and benefits and ensure operational excellence, compliance, and a seamless employee experience for both. You will manage third-party vendors, oversee statutory and non-statutory benefits, and ensure alignment with Our Client’s home office policies while maintaining local accountability.

This role is ideal for a hands-on HR professional who thrives in a fast-paced, global environment and is passionate about building scalable, compliant, and employee-centric processes.

Key Responsibilities :

Oversees monthly payroll and absence processing, reconciliations, and statutory filings in partnership with our payroll and absence vendor.

Ensures timely and accurate disbursement of salaries, reimbursements, statutory payments, and administration of absence records (e.g., leave, time-off) in compliance with local labor laws.

Administers statutory benefits (e.g., Provident Fund, Employers' State Insurance, gratuity, maternity) and oversees delivery of non-statutory programs (e.g., insurance, wellness) in partnership with a benefits vendor.

• Collaborates with vendor to monitor and administer time-off and leave records, ensuring compliance with company policies and Indian labor regulations.

Maintains documentation, including standard operating procedures, continuity plans, and supports internal audits and compliance reviews.

Partners with Finance for general ledger reconciliation and reporting, and provides data, reports, and insights on payroll, absence, and benefits trends to support decision-making.

Serves as the primary liaison with third-party administrators and vendors to ensure service quality, data privacy compliance, and adherence to service level agreements.

Responds to escalated inquiries related to pay, absence, and benefits, coordinating resolution with vendors and communicating changes to programs and policies in partnership with the third-party vendor and internal stakeholders.

Monitors regulatory changes and ensures payroll, absence, and benefits programs remain compliant with India’s labor laws, partnering with local HR and U.S.-based teams to align practices, strategies, and events.

May perform other responsibilities as assigned.

Qualification Criteria

Qualifications & Experience :

Education :

Bachelor’s degree in HR, Business, Finance or related field.

Experience :

Demonstrated 8–12 years of hands-on experience in payroll, absence, and benefits administration or operations in India.

Proven experience managing vendor partners or third-party administrators and other statutory / non-statutory benefit providers in a multinational environment.

Strong experience working on Workday and all Microsoft Office tools

Project management concepts and techniques.

Able to analyze business problems, define relevant issues, define alternatives, and develop recommendations and solutions through data analysis.

Demonstrated process improvement skills.

Additional information :

Key Skills :

Payroll Management (India)

Absence & Leave Management

Statutory Compliance (PF, ESI, Gratuity, Maternity)

Benefits Administration (Statutory & Non-Statutory)

Vendor & Third-Party Management

Workday HRIS Expertise

HR Operations & Service Delivery

Compensation & Total Rewards Operations

General Ledger Reconciliation & Payroll Reporting

Compliance Management (India Labor Laws)

SOP & Documentation Management

Internal Audit Support

Data Analysis & Reporting (HR Metrics)

Problem Solving & Issue Resolution

Cross-Functional Collaboration (HR, Finance, Global Teams)

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