Customer Solutions SpecialistTP • Republic Of India, IN
Customer Solutions Specialist
TP • Republic Of India, IN
30+ days ago
Job descriptionExcellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Need to resolve technical queries related to Samsung home appliances Qualification : Btech, BCA, Bsc Computer Science, Diploma in Engineering Gujarati, English and Hindi language is required Excellent communication skills Technical troubleshooting abilities Experience in customer service i5 or above Windows 11 or above Wifi speed- 20 Mbps or above UPS or inverter required 8GB RAM or above
About the Company
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
About the Role
The role involves engaging with customers and ensuring their needs are met effectively.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
Required Skills
Preferred Skills
Pay range and compensation package
CTC-21 K
It is a Work from home job and fresher can also apply.
System Requirements
For more Information, please call Hr Alisha 8427274195
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
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Customer Specialist • Republic Of India, IN
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