Talent.com
Servicenow Technical Lead
Servicenow Technical LeadTribolaTech Inc • Bhubaneshwar, Republic Of India, IN
No longer accepting applications
Servicenow Technical Lead

Servicenow Technical Lead

TribolaTech Inc • Bhubaneshwar, Republic Of India, IN
23 hours ago
Job description

Position : ServiceNow Technical Lead

Notice period : 30 to 45 days

Location : Remote

working timings : 3 pm to 11 pm

For tech lead we need someone with Technical expertise with stakeholder management experience.

7 to 8 years of experince in ServiceNow

2+ years in a leadership or team lead role, managing technical teams.

Preferred skills : ServiceNow Health assessment.

CMDB health dashboard

ServiceNow modules : ITSM, ITOM, HR, or Security Operations (Any of 2 required)

Certifications : CSA mandatory + any 2 other certifications

Certified Technical Architect (CTA) or Certified Master Architect (CMA) is a plus.

  • Integration exp
  • Hands on experince on Java script
  • Flow editor & Flow Manager
  • CMDB discovery
  • Client & server side
  • Excellent communication skills

ServiceNow Team Lead

Position Overview

The ServiceNow Team Lead will oversee a team of ServiceNow professionals, managing incoming work, assigning tasks, and serving as the primary point of contact for customers to ensure their needs are met. This role requires a blend of technical expertise, leadership skills, and customer-facing communication to deliver high-quality solutions on the ServiceNow platform.

Key Responsibilities

  • Work Management : Prioritize, organize, and manage incoming ServiceNow-related tasks, including incident resolution, service requests, and platform enhancements, ensuring timely delivery.
  • Task Assignment : Allocate tasks to team members based on skillsets, workload, and project requirements to optimize team performance and meet deadlines.
  • Customer Engagement : Act as the primary liaison with customers, gathering and clarifying requirements, providing updates on project progress, and ensuring customer satisfaction.
  • Team Leadership : Mentor and guide team members, fostering a collaborative environment, providing technical guidance, and supporting professional development.
  • ServiceNow Expertise : Oversee the design, development, and implementation of ServiceNow solutions, ensuring alignment with best practices and business objectives.
  • Process Improvement : Identify opportunities to optimize workflows, automate processes, and enhance ServiceNow platform functionality.
  • Reporting and Metrics : Track team performance, monitor KPIs, and provide regular reports to stakeholders on project status, team productivity, and service delivery.
  • Issue Resolution : Escalate and resolve complex technical or customer issues, ensuring minimal disruption to service delivery.
  • Collaboration : Work closely with cross-functional teams, including IT, project management, and business units, to align ServiceNow solutions with organizational goals.
  • Qualifications

  • Education : Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Experience :
  • 5+ years of experience working with the ServiceNow platform (ITSM, ITOM, HR, or other modules).
  • 2+ years in a leadership or team lead role, managing technical teams.
  • Proven experience in customer-facing roles, with strong communication skills.
  • Certifications : ServiceNow Certified System Administrator (required);
  • additional certifications like Certified Implementation Specialist or Certified Application Developer (preferred).

  • Technical Skills :
  • Proficiency in ServiceNow configuration, customization, and administration (e.G., workflows, scripting, integrations).
  • Familiarity with ITIL processes (e.G., Incident, Problem, Change Management).
  • Knowledge of JavaScript, HTML, CSS, and REST / SOAP APIs.
  • Soft Skills :
  • Strong leadership and team management abilities.
  • Excellent verbal and written communication skills for engaging with customers and stakeholders.
  • Problem-solving mindset with the ability to prioritize and multitask in a fast-paced environment.
  • Preferred : Experience with Agile / Scrum methodologies and project management tools (e.G., Jira, ServiceNow Agile Development).
  • Create a job alert for this search

    Technical Lead • Bhubaneshwar, Republic Of India, IN

    Related jobs
    DocuSign CLM Technical lead developer

    DocuSign CLM Technical lead developer

    Innova ESI • bhubaneswar, India
    DocuSign CLM – Technical lead developer (5 to 9 years).Notice : Immediate joiners only.Interview : 1 level virtual + 1 level F2F and / or (Client interview). Lead functional and technical solution des...Show more
    Last updated: 21 hours ago • Promoted • New!
    Senior Java Software Engineer

    Senior Java Software Engineer

    ACL Digital • bhubaneswar, orissa, in
    We are looking Remotly for Senior Java Developer for permanent role.Experience : 5 Years to 8 Years.Notice Period : Immediate(Next Day joiner only). We are seeking a highly skilled and experienced.The...Show more
    Last updated: 30+ days ago • Promoted
    SAP MDG Technical / Techno-Functional Consultant

    SAP MDG Technical / Techno-Functional Consultant

    Cognizant • Bhubaneswar, Odisha, India
    Experienced SAP MDG Technical / Techno-Functional specialist.Please find below Job Description for your reference.Design and Implementation : Lead the design, configuration, and implementation of SA...Show more
    Last updated: 16 days ago • Promoted
    Data Engineer

    Data Engineer

    Tata Consultancy Services • Bhubaneswar, Odisha, India
    TCS Hiring for Azure Databricks, Data Engineering Role!!.TCS presents an excellent opportunity for Azure Databricks, Data Engineering. Role : Azure Databricks, Data Engineering.Desired Experience Ran...Show more
    Last updated: 30+ days ago • Promoted
    Snowflake Developer -Hyderabad / Pune / Bhubaneswar

    Snowflake Developer -Hyderabad / Pune / Bhubaneswar

    Tata Consultancy Services • Bhubaneswar, Odisha, India
    Location : Hyderabad / Bhubaneswar / Pune.Must have 6+ years of IT experience, relevant experience of at least 4 years in Snowflake. In-depth understanding of Data Warehousing, ETL concepts and mode...Show more
    Last updated: 20 hours ago • Promoted • New!
    Servicenow Tech Architect

    Servicenow Tech Architect

    Syncarp • bhubaneswar, India
    ServiceNow Technical Architect.ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions across our enterprise. The ideal candidate will have deep expertise in...Show more
    Last updated: 15 hours ago • Promoted • New!
    ServiceNow Developer

    ServiceNow Developer

    People Prime Worldwide • bhubaneswar, India
    About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to wh...Show more
    Last updated: 22 days ago • Promoted
    Service Now Developer

    Service Now Developer

    Cozzera • bhubaneswar, India
    Core Requirements (Must Have) : .CI / CD pipelines, version control systems (Git), and automated deployments.Essential “Must-Have” Skills (Non-Negotiable) : . ServiceNow platform (Business Rules, Script I...Show more
    Last updated: 21 hours ago • Promoted • New!
    OCI Data Flow Consultant

    OCI Data Flow Consultant

    LTIMindtree • Bhubaneshwar, Odisha, India
    Job Title : OCI Data Flow Consultant.Oracle Data Flow, Apache Spark, Python, PySpark.ADW, Object Storage, OCI Data Integration. Data Lakes, Data Warehouses, and Data Pipelines.Oracle Data Flow or Apa...Show more
    Last updated: 30+ days ago • Promoted
    Servicenow (Walk-In-Drive)

    Servicenow (Walk-In-Drive)

    Tata Consultancy Services • Bhubaneshwar, Republic Of India, IN
    TCS is Hiring for Servicenow (Walk-in-Drive).Location : TCS Kalinga Park Bhubaneswar.Interview Date : 29-Nov-25(Saturday). Interview Venue : Tata Consultancy Services, Plot-35, Kalinga Park Unit I, IT / ...Show more
    Last updated: 9 days ago • Promoted
    Servicenow (Walk-in-Drive)

    Servicenow (Walk-in-Drive)

    Tata Consultancy Services • Bhubaneswar, Odisha, India
    TCS is Hiring for Servicenow (Walk-in-Drive).Location : TCS Kalinga Park Bhubaneswar.Interview Date : 29-Nov-25(Saturday). Interview Venue : Tata Consultancy Services, Plot-35, Kalinga Park Unit I, IT / ...Show more
    Last updated: 9 days ago • Promoted
    TCS Virtual Opportunity for ServiceNow Developer

    TCS Virtual Opportunity for ServiceNow Developer

    Tata Consultancy Services • bhubaneswar, India
    TCS Virtual Opportunity for ServiceNow Developer.ITSM solutions in an enterprise environment.ServiceNow developer experience / development / implementation. Experience with creating ServiceNow module...Show more
    Last updated: 21 hours ago • Promoted • New!
    AS400 / SYNON

    AS400 / SYNON

    Cognizant • Bhubaneshwar, Odisha, India
    Design, develop, test, and implement applications on AS / 400.Work with RPG IV, RPGLE, CL, and DB2 / 400 for development and support. Analyze user requirements and business processes to develop effectiv...Show more
    Last updated: 30+ days ago • Promoted
    PLM Teamcenter Developer - Hyderabad / Pune / Bubhaneswar

    PLM Teamcenter Developer - Hyderabad / Pune / Bubhaneswar

    Tata Consultancy Services • Bhubaneswar, Odisha, India
    Locatioons : Hyderabad / Pune / Bhubaneswar.Experience with translating sophisticated functional and technical requirements into detailed architecture and design. Full lifecycle PLM enterprise appli...Show more
    Last updated: 1 day ago • Promoted
    servicenow (CSM)

    servicenow (CSM)

    People Prime Worldwide • bhubaneswar, India
    About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to wh...Show more
    Last updated: 15 hours ago • Promoted • New!
    Senior Software Engineer

    Senior Software Engineer

    Programmers.io • bhubaneswar, orissa, in
    We are seeking a highly skilled and experienced Senior Azure Data Engineer to join our team.The ideal candidate will have deep expertise in Microsoft Azure data services, cloud-based data engineeri...Show more
    Last updated: 30+ days ago • Promoted
    Service Now Technical

    Service Now Technical

    Radiansys Inc. • bhubaneswar, India
    Job title : ServiceNow Technical.Location : Pan India Wipro (Hybrid).Job type : Long term contract to hire (C2H).We are seeking a highly skilled and experienced ServiceNow technical lead to oversee th...Show more
    Last updated: 21 hours ago • Promoted • New!
    servicenow developer

    servicenow developer

    Tata Consultancy Services • bhubaneswar, India
    Come and join us for an exciting career with TCS!!!.TCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologi...Show more
    Last updated: 24 days ago • Promoted