Site Reliability Engineer

About the Role

We are looking for a skilled Site Reliability Engineer II to join our SRE team. The ideal candidate will have hands-on experience in production monitoring, alert handling, and L1 production support . You will play a key role in ensuring the reliability, availability, and performance of our production systems.

Key Responsibilities

• Monitor production systems using enterprise monitoring tools and dashboards.
• Respond to alerts promptly and take appropriate first-level actions.
• Provide L1 production support , including initial triage, log analysis, and escalation to relevant teams as needed.
• Participate in incident management, including documentation, communication, and coordination during production incidents.
• Perform basic troubleshooting for application, infrastructure, and platform issues.
• Ensure adherence to SLAs, SLOs, and operational best practices.
• Contribute to runbooks, knowledge base articles, and incident postmortems.
• Collaborate with engineering and DevOps teams for incident resolution and improvements.
• Participate in on-call rotations as required.

Required Skills & Qualifications

Good to Have