BPO Telecaller Positions

Description

We are looking for enthusiastic freshers / entry-level candidates to join our team as BPO Telecallers in India. This role requires individuals who are passionate about customer service and are eager to learn and grow in the BPO sector.

Responsibilities

• Handle inbound and outbound calls to customers.
• Provide information about products and services.
• Resolve customer queries and complaints efficiently.
• Maintain customer records and update them as necessary.
• Achieve daily and monthly targets as set by the management.
• Follow communication scripts and guidelines during interactions.
• Ensure customer satisfaction and build rapport with clients.

Skills and Qualifications

Education

12th Class (XII)

Skills Required

Communication, Customer Service, Sales Skills, Problem Solving, Negotiation, Active Listening, Data Entry, crm software, Time Management, Basic Computer Skills