Fin Solutions Sr. Analyst - C12 - MUMBAI

This Fin Solutions Sr. Analyst is a seasoned professional role in Controller System & Data Operations – Platform Services, wherein the primary responsibility would be to support Strategic Ledger SPIRT (Significant Process Incident Response Team). S / He should ensure smooth functioning of all BAU activities while adhering to all control guidelines. S / He will interact with Tech / Accounting teams / Upstream / Downstream platform partners to discuss, resolve and escalate issues appropriately to manage expectations.

• Work on Complex data & functional queries, drive resolutions across different groups.
• Hold external teams (Technology / GFTS) accountable and ensure they deliver against deadlines.
• SME for reporting system platform and “reviewer” for critical and complex issue resolutions
• Assess impact of changes to process / platforms and communicate to Users
• Define processes for own area, standardize processes across regions / centers
• Identify redundancies / improvements in own processes and implement the same
• Identify opportunities to reduce INC volume by collaborating with different user groups
• Define / Standardize / Analyze process KPI metrics
• Manage and report control issues with transparency
• To drive SPIRT Projects / Initiatives
• Manage, assign and track team members work responsibilities.
• Manage Users and external Resolver groups
• Drive internal team trainings on ledger platforms
• Assist in the development of process efficiencies and improvement efforts as well as data quality improvement projects
• Interpret policies, guidelines, and processes and resolve complex problems and transactions
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.

Qualifications :

Job Family Group : Finance

Job Family :

Fin Solutions Dsgn & Implement

Time Type : Full time

Most Relevant Skills

Assessment, Change Management, Communication, Credible Challenge, Management Reporting, Problem Solving, Program Management, Risk Management, Stakeholder Management, Strategic Planning.

Other Relevant Skills

For complementary skills, please see above and / or contact the recruiter.