Company Description
CruzenDigital is a leading Digital Marketing Agency based in India, specializing in a diverse range of services including SMM, SMO, E-commerce Marketing, Digital Marketing, Google Ads Management, YouTube Management, and Website Development. We help businesses achieve their goals through innovative strategies and cutting-edge technology.
Responsibilities :
- Respond to customer inquiries promptly and professionally
- Troubleshoot basic product or service issues
- Provide clear and helpful information to customers
- Document customer interactions and updates in our CRM system
- Collaborate with internal teams to resolve complex issues
- Maintain a high level of customer satisfaction
Requirements :
Excellent verbal and written communication skillsStrong problem-solving abilitiesAbility to stay calm and patient under pressureExperience in customer service or a related field (preferred)Comfortable using computers, CRM tools, and support softwareStrong attention to detail and organizational skillsSalary : upto 21k