, Permanent
Position : Airport Support Representative
Company Overview :
Viswamitempowersolution is a leading provider of airport support services in Chandigarh, Punjab, India
We are dedicated to providing exceptional customer service and support to all our clients and their passengers. Our team is made up of highly trained professionals who are committed to delivering the best service possible.
Job Overview :
We are seeking an Airport Support Representative to join our team in Chandigarh, Punjab, India
- . The successful candidate will be responsible for providing support to airport customers and ensuring a smooth and efficient travel experience. This is a full-time, permanent position with opportunities for growth and development.
Key Responsibilities :
Greet and assist passengers at the airport, including check-in, baggage drop, and boarding proceduresProvide information and assistance to passengers regarding flight schedules, delays, and gate changesResolve customer complaints and issues in a timely and professional mannerMonitor and maintain the cleanliness and organization of the airport terminalCoordinate with other airport staff and airlines to ensure a seamless travel experience for passengersHandle and process baggage and cargo in accordance with safety and security regulationsAssist with special needs passengers and provide support to elderly or disabled individualsConduct security screenings and ensure compliance with all airport safety protocolsMaintain accurate records and reports of passenger interactions and incidentsStay updated on airline policies, procedures, and regulations to provide accurate information to passengersQualifications :
High school diploma or equivalentPrevious customer service experience, preferably in the aviation industryExcellent communication and interpersonal skillsAbility to remain calm and professional in high-stress situationsStrong problem-solving and decision-making abilitiesKnowledge of airport operations and procedures is a plusMust be able to work flexible hours, including evenings, weekends, and holidaysFluent in English, knowledge of other languages is an assetMust be physically fit and able to lift up to 50 poundsIf you are a motivated and customer-focused individual with a passion for the aviation industry, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits package, as well as ongoing training and development opportunities.
Join our team at Viswamitempowersolution and be a part of providing exceptional airport support services in Chandigarh, Punjab, India
. Apply now!