Senior Workforce Management Consultant

Key Responsibilities :

• Requirement Assessment : Conduct workshops with senior members of customer organizations to drive requirement assessments.
• Solution Design : Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals.
• Customization and Integration : Design and implement customizations and integrations to meet specific client needs.
• Documentation : Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.
• Build and Configuration : Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.
• Testing Support : Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).
• Best Practices : Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.
• Effective Communication : Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.
• Client Management : Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.
• Mentoring : Mentor and provide guidance to team members on advanced modules and solutioning aspects.
• Travel : Travel up to 25% may be required to meet with clients and support project implementations.

Qualifications :

o 6 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM / Workday / Ceridian / Oracle / PeopleSoft / SAP Human Resources / Payroll / Time and Labor).

o 5+ years of experience in Workforce Management is a must.

o Relevant experience as a consultant in a similar application environment is desirable.

o Extensive experience in implementing solutions for medium to large enterprise customers.

o Thorough understanding of business, process, and technology relating to workforce management.

o Experience with requirement gathering, solution designing, implementing, and configuring UKG Products.

o Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable.

o Prior experience in supporting functional testing, integration testing, and UAT.

o Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base.

o Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction.

o Excellent verbal and written communication skills.

If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG!