Head of AI Product

Job Title : Director / VP Product – BBH Platform Location : Gurgaon (Onsite – 5 Days a Week)

Time : (2 : 00 PM to 11 : 00 PM India Time)

Industry : IT / Saas (Must)

Job Description :

BBH is seeking a seeking a strategic, user-driven, and analytical Director / VP Product to lead the vision, development, and delivery of innovative digital solutions that solve real problems for higher ed. As a Director / VP Product you will collaborate cross-functionally with senior business stakeholders, engineering, design, sales, marketing and customer success to shape the roadmap, prioritize features, and ensure each release drives measurable value.

Responsibilities

Product Strategy & Vision

Define and communicate product strategy aligned with business goals.

Translate user needs and market trends into a compelling roadmap.

Build strong product narratives using customer insights and data.

Roadmap & Feature Planning

Develop and maintain detailed product backlogs and release plans.

Write clear and actionable product requirements and user stories .

Prioritize features using frameworks like RICE, MoSCoW, or value vs. effort.

Execution & Delivery

Work closely with design and engineering to deliver high-quality products on time.

Validate solutions through usability testing, prototypes, and MVPs.

Metrics & Continuous Improvement

Define OKR and success metrics

Use data and feedback to iterate on existing features.

Stay updated on market and competitor trends.

Qualifications Required :

8+ years of experience in Product Management , ideally in SaaS platforms

Prior experience in higher education technology solutions, student engagement platforms, or student information systems is a significant advantage

Proven experience building and scaling AI / GenAI-powered products, ideally in conversational AI (voice or chat), with a clear track record of delivering measurable ROI.

Hands-on expertise in applying LLMs, RAG, agentic workflows, and AI-driven automation to ship real customer-facing features that improve efficiency and user experience.

Must have understanding and experience in applying Product roadmap strategies, Persona identification, PRD documentation, user story drafting, DOD drafting.

Understanding of Agile, Jira and confluence

Excellent communication and collaboration skills.

Demonstrated ability to analyze data and make decisions

Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities and delivering consistent results.