Email Delivery & Infrastructure Specialist

About the Role :

You will be responsible for the stability of a high-scale outbound engine sending 100,000+ emails daily across many domains, where deliverability is no longer marketing ops but true infrastructure. At this scale, any failure in authentication, domain reputation, list quality, volume patterns, or template structure—even for 30 minutes—can lead to Gmail blocking all sends, domains getting burned, client performance collapsing, and trust being destroyed. We need someone who can own this entire layer end-to-end, combining technical operations, domain engineering, and messaging quality to keep the system healthy and performant.

Role Purpose

Protect and optimize the full outbound email ecosystem so graph8 and all client accounts can reliably send 100k+ emails / day with :

High inbox placement

Stable sender reputation

Zero domain burnout

Predictable performance

You will own :

Domain setup → Authentication → List hygiene → Copy quality → Volume orchestration → Continuous monitoring

Top Responsibilities

1. Domain & DNS Ownership

You must be able to configure, debug, and maintain :

SPF

DKIM

DMARC

BIMI

Reverse DNS

Domain pools / subdomains

Authentication alignment across platforms

2. Volume Engineering at Scale

Plan and execute warm-ups

Define safe throttling rules

Orchestrate daily send volumes

Maintain healthy sending patterns for 100k+ / day

Prevent domain poisoning and reputation drops

3. Data & Monitoring

Inbox placement testing

Interpret Gmail Postmaster Tools

Analyse bounces, complaints, and reputation signals

(Bonus) Ability to write basic SQL or Python for diagnostics

4. List Hygiene

Enforce validation

Maintain suppression lists

Keep bounce rate consistently

Remove spam traps and risky segments

5. Template & Copy Quality

You must understand how language, tone, structure, links, CTAs, and HTML formats influence spam filters. This role requires both technical and qualitative judgment .

Non-Negotiables

• Experience managing high-volume outbound (50k–250k / day)
• Deep, practical understanding of SPF / DKIM / DMARC
• Experience with monitoring & validation tools
• Experience with high-volume ESPs
• Ability to work independently and protect entire domain ecosystem
• Strong pattern recognition with Gmail behavior

Do NOT apply if you :

Only worked in HubSpot / Marketo campaign ops

Only write email copy

Only know general email marketing

Never managed >

10k / day

Have no DNS / domain experience

Candidate Snapshot

3–5 years in email infrastructure, deliverability engineering, or technical marketing ops

Strong analytical + diagnostic mindset

Comfortable running checklists, audits, and remediation workflows

Experience working with multiple clients or multiple sending environments

Pragmatic, low-ego, and execution-focused

Success Outcomes (30 / 60 / 90 Days)

30 Days

Full audit of domains, DNS, templates, sending pools

Daily monitoring system in place

All lists validated + suppression rules active

60 Days

Warm-ups stabilized

Gmail inbox rate ≥ 90%

Template scoring system implemented

90 Days

Full infrastructure documented & automated

Owner of the entire outbound layer with no escalations