Regional Learning & Development Lead

Job Title : Regional Training Manager - Gold Loan NBFC

Department : L&D

Key Responsibilities :

Deliver high-impact and engaging training sessions (VILT, ILT, and on-the-job) for new and existing employees within the region.

Conduct batches for HTD and functional certifications.

Ensure that training content is up-to-date and aligned with the company’s objectives and policies.

Regularly assess branch teams for knowledge gaps and training requirements.

Use performance data to conduct TNA and adjust training plans accordingly.

Regularly visit branches within the zone to monitor employee performance, identify improvement areas, and provide hands-on training.

Provide guidance and support to branch staff on their day-to-day responsibilities.

Work closely with HRBPs, BMs, AMs, Zonal Heads to ensure training initiatives align with productivity goals and optimize performance.

Publish monthly training calendar and dashboards for respective zone.

Maintain accurate and up-to-date training records for all employees, ensuring compliance with audit requirements.

Track training completion and ensure that all employees meet required learning milestones.

Assess the effectiveness of training programs through regular feedback, assessments, and productivity analysis.

Use training outcomes to continuously refine training strategies and deliver higher-impact programs.

Required Qualifications :

Minimum of 5 years in training and development, with at least 2 years in the BFSI or Gold Loan industry.

Excellent communication and presentation skills.

Ability to engage and motivate employees in a dynamic training environment leveraging digital tools.

Proficient in MS Office and ability to work collaboratively with cross-functional teams.