Customer Experience Analytics EngineerDBiz.ai • Cochin, Republic Of India, IN
Customer Experience Analytics Engineer
DBiz.ai • Cochin, Republic Of India, IN
23 hours ago
Job description6+ year's experience with customer experience, HR analytics, or survey platform management Expert-level Qualtrics platform configuration and dashboard design Strong data analysis and visualization skills Experience integrating via APIs, webhooks, or ETL tools preferred
Job Summary :
The Senior Qualtrics Developer designs and manages enterprise-level survey and experience management solutions to measure and enhance customer, employee, and stakeholder experiences.
Key Responsibilities :
- Design advanced Qualtrics surveys, workflows, dashboards, and XM programs
- Configure logic, automations, triggers, and embedded data structures
- Integrate Qualtrics with CRM platforms, HR systems, and analytics tools
- Manage distribution strategies, data governance, and reporting standards
- Analyze feedback data to provide insights and recommendations
- Train business users and maintain platform best practices
Qualifications :
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Customer Experience • Cochin, Republic Of India, IN
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