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Assistant Vice President & & Head – IMF & Elite Training
Assistant Vice President & & Head – IMF & Elite TrainingMax Life Insurance • Gurgaon, Haryana, India
Assistant Vice President & & Head – IMF & Elite Training

Assistant Vice President & & Head – IMF & Elite Training

Max Life Insurance • Gurgaon, Haryana, India
7 hours ago
Job description

About Max Life Insurance :

Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group an Indian multi business corporation.

Max Life offers comprehensive protection and long-term savings life insurance solutions through its multichannel distribution including agency and third party distribution partners. Max Life has built its

operations over almost two decades through need-based sales process a customer-centric approach to engagement and service delivery and trained human capital.

As per public disclosures during the financial year 2019-20 Max Life achieved gross written premium of Rs. 16184 crore. As on 31st March 2020 the Company had Rs. 68471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913660 crore.

For more information please visit the Companys website a t

We Stand for : Caring

A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.

Collaboration

A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes thus delivers to the organizations ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork.

Customer Obession

A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience.

Growth Mindset

An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance.

People Leadership

A peoples leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching empowering & motivating them to deliver superior business outcomes.

Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity.

Job Description

Job Title

Assistant Vice President & Head Training IMF & Elite

Location

Branch Name

Department

Distribution Capability Centre

Function

DCC Agency Training

Reporting to

DCC Cooperate Vice President & Head Training Agency

Band

Function Summary

DCC (Distribution Capability Development) Department is dedicated to equipping all sales employees with the essential knowledge and product skills across the companys diverse financial product offerings.

The departments primary objective is to empower the sales channels ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India. By focusing on continuous development this department drives internal mobility for training employees across various verticals fostering their personal growth while simultaneously enhancing the growth and success of the firms sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement.

Job Summary

IMF & Elite Training head is a pivotal leadership role responsible for overseeing and optimizing the training and development efforts within IMF vertical. This role will play a crucial role in enhancing the training programs effectiveness aligning it with business goals and leading a team of trainers Chief Managers and an Induction Trainer.

Key Responsibilities

Strategic Leadership :

  • Develop and execute a comprehensive training strategy aligned with the Channels business objectives.
  • Provide strategic direction for training initiatives ensuring they contribute to the growth and success of the Organization.
  • Collaborate with the senior leadership to identify training needs and opportunities for improvement

Team Leadership and Development :

  • Manage Coach and Mentor a team of Zonal Leaders Trainers and Induction Trainers fostering a culture of continuous learning and development.
  • Delegate responsibilities effective and monitor progress to ensure training goals are met.
  • Conduct regular performance evaluations and provide feedback for Team members growth.
  • Engage team members to ensure they have positive emotional connections to the organizational values and purpose.
  • Demonstrate the values of diversity and inclusion and encourage performance orientation
  • Training Program Enhancement :

  • Evaluate existing training programs & curricula making necessary improvements to align with industry best practices
  • Design develop and implement new training modules and materials ensuring they are up-to-date and relevant.
  • Monitor and assess the effectiveness of training programs through performance metrics and feedback.
  • Span Breaker Management :

  • Oversee the newly created span breaker positions ensuring they effectively manage teams of 6 trainers each.
  • Collaborate with span breakers to set goals track progress and provide support as needed.
  • Budget and Resource Management :

  • Manage the training budget ensuring efficient allocation of resources to maximize training impact.
  • Identify and recommend training tools technologies and resources to enhance the training process.
  • Stakeholder Engagement :

  • Collaborate with various departments including HR Sales and Operations to identify training needs and ensure alignment with Channels goals.
  • Build strong relationships with key stakeholders to gather feedback and drive improvements.
  • Ensure complete stakeholder alignment to all trainings across all cohorts
  • Training Delivery :

  • Responsible for the blended training delivery - Virtual delivery Classroom and / or digital videos podcasts etc.
  • Responsible for coaching and developing IMF trainers to ensure seamless training delivery
  • Training to all leadership roles of IM & IMF.
  • Digital Learning :

  • Responsible for the development maintenance and management of the digital learning environment.
  • Conduct sessions and drive blended learning journeys to elevate the domain and functional skills across roles
  • Key skills required

    Functional / Technical skills

  • Strong domain knowledge in financial market with deep expertise in the Insurance sector
  • Knowledge of content development and content delivery
  • Ability to understand and communicate concepts quickly and accurately
  • High attention to detail
  • Strong English language writing editing proofreading and speaking skills
  • Behavioral skills :

  • Action-oriented mindset with a proven track record of delivering quick wins and driving growth while refining and translating a long-term vision
  • Value in building trusting relationships with a range of leaders & stakeholders
  • Entrepreneurial spirit that seeks to try new approaches and lead conversation changing initiatives that influence internal stakeholders
  • Demonstrable abilities in data-driven decision making
  • Exceptional analytical strategic and critical thinking skills
  • Inspirational energetic collaborative and customer-centric
  • Visionary leadership skills and the ability to inspire teams
  • Key Relationships (Internal / External)

    Internal

  • CTH of other verticals
  • Head Content
  • Channel Head ZVPs and RMs.
  • External

  • Partners
  • Desired qualification and experience

  • Graduate with deep Insurance domain understanding.
  • Should have handled vertical where recruitment and managing of high end external partners was a prime activity
  • 12-15 years of experience in Insurance sales and Training along with minimum of 2 years in Managerial position.
  • Should be expert in Data analytics and its interpretation. Should be open to travelling at least 10 days in a month and excellent in building relationships with high end stake holders.
  • About Axis Max Life Insurance

    Axis Max Life Insurance Limited formerly known as Max Life Insurance Company Ltd. is a Joint Venture between Max Financial Services Limited (MFSL) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24 Axis Max Life Insurance has achieved a gross written premium of INR 29529 Cr. For more information please visit the company website at .

    #ComeAsYouAre LGBTQIA and PwD candidates of all ages are encouraged to apply

    Required Experience :

    Exec

    Key Skills

    Presentation Skills,Risk Management,Financial Services,IFRS,Banking,Pricing,Analysis Skills,Securities Law,Investment Banking,Relationship Management,Strategic Planning,Leadership Experience

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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