Facility Executive

Job Description – Ambassador Services –ambassador

JLL Experience Services team members are 'experts who create value through lasting partnerships.' At JLL, it is our goal to provide workplace experiences that will be long remembered by our clients. We set the standard for superior experiences for our clients and our teams.

Job Summary

The Workplace Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties. The Ambassador will be expected to increase the level of engagement and partnership between JLL, service partners and our clients to provide superior service delivery while enhancing their individual personal and professional skills. This client-facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality-focused workplace environment

Key Responsibilities :

Client and Employee Assistance :

• Walk floors and shared spaces to ensure they are stocked, maintained, and appropriately utilized.
• Serve as the primary point of contact for employees, providing a high-touch, hospitable experience.
• Maintain conference rooms for cleanliness and set-up.
• Organize and manage fun, engaging community events to foster employee connections.
• Drive behavioral changes to support new ways of working (e.g., hoteling etiquette).

Conference and Meeting Room Booking Management :

Community & Event Management :

Floor Inspections

Requirements :

Qualifications

Skills Required

Word, Outlook, Powerpoint, onenote, Excel, Microsoft Office Suite