Patient Services Coordinator

Company Description

Sugan Hospital is a healthcare institution located in Thiruvanmiyur, Chennai, Tamil Nadu, India. It is committed to providing high-quality medical care and health services to the community. With its state-of-the-art facilities and a patient-centered approach, Sugan Hospital has established itself as a trusted name in the region. The hospital prides itself on its professional staff and dedication to improving patient health and well-being.

Role Description

This is a full-time on-site role for a Patient Services Coordinator located at Sugan Hospital in Chennai, Tamil Nadu. The Patient Services Coordinator will be responsible for managing appointment scheduling, assisting patients with their inquiries, and providing excellent communication and support to ensure a positive patient experience. The role may also involve interacting with healthcare professionals and maintaining patient records accurately.

Qualifications

multiple languages known - english, hindi, bengali

computer skills with social media handling

Knowledge of Medical Terminology to communicate effectively with healthcare professionals and ensure patient well being

Proficiency in Phone Etiquette and Communication to provide excellent service and address patient inquiries professionally

Attention to detail, organizational skills, and the ability to work in a fast-paced healthcare environment

Experience in a hospital or healthcare setting is preferred

Minimum educational qualification : Bachelor’s degree in a relevant field or equivalent experience