Customer Success Manager

Job Title : Sr. Manager – Customer Success

Key Role : Business Development Manager – Events & Exhibitions / Customer Success Manager

Experience Required : Minimum 10 years (at least 8 years in the Events & Exhibitions industry)

Languages : English, Hindi, Tamil (Mandatory)

Notice Period : Immediate joiners preferred

Please drop your Cv-

About Us

We are a leading event organizing and experiential marketing company specializing in delivering world-class corporate events, exhibitions, brand activations, and more. We blend creativity with strategy to design memorable event experiences for top-tier brands and organizations.

About the Role

We are seeking a highly experienced and dynamic Business Development Manager with a strong background in the Events & Exhibitions industry. This role is focused entirely on business acquisition, strategic growth, and client relationship management. The ideal candidate will be a self-driven professional capable of independently handling client conversations, closing deals, and driving revenue growth.

Key Responsibilities

Client Acquisition & Business Growth

• Identify and target new business opportunities across corporates, government bodies, industry associations, and exhibition organizers.
• Drive lead generation and convert qualified leads into high-value clients for events, exhibitions, and stall fabrication projects.
• Understand client pain points and develop tailored solutions that align with business needs and experiential objectives.

Strategic Sales Development

Industry-Specific Execution Expertise

Client Relations & Internal Collaboration

Team Mentorship & Leadership

Reporting & Forecasting

Candidate Requirements