SaaS Product Lead

We are seeking a dynamic and results-driven Product Manager to lead the development and delivery of our next-generation SaaS solutions, with a particular focus on workflow-driven products and Generative AI applications . This role is ideal for someone with a strong analytical foundation, excellent cross-functional collaboration skills, and a passion for delivering exceptional customer experiences.

You will own the product lifecycle from planning to execution, working closely with cross-functional teams to ensure that products are delivered on time, meet high quality standards, and exceed client expectations.

Key Responsibilities :

• Drive end-to-end product lifecycle management – from ideation, feature prioritization, to launch and post-launch analysis – for a suite of B2B SaaS products.
• Collaborate with engineering, design, marketing, and customer success teams to ensure successful product delivery aligned with business goals and user needs.
• Lead workflow definition and optimization , ensuring seamless and scalable customer journeys across the product suite.
• Analyze usage data, product metrics, and customer feedback to drive data-informed decisions and continuous product improvement.
• Oversee client onboarding, launch, and post-launch experience , prioritizing tasks based on criticality and impact.
• Monitor client engagement and health metrics to proactively identify and mitigate potential churn risks.
• Work with cross-functional teams to build and scale Gen AI-powered applications , enhancing automation, personalization, and user engagement.
• Support internal process improvements and automation initiatives to streamline product operations and accelerate time-to-market.
• Serve as a voice of the customer internally, advocating for high-impact features that enhance value and usability.

Qualifications :

Nice to Have :