About Tekion
Tekion is revolutionizing the automotive retail landscape through ARC, our industry-leading, cloud-native Dealer Management System (DMS). ARC seamlessly connects OEMs, dealerships, and consumers with robust, AI-enabled solutions that drive operational efficiency, unlock profitability, and elevate the automotive purchase experience. As Product Manager 2, you will own and evolve core platform capabilities around SKU management and feature flag management. Your work will directly enhance implementation efficiency, enable controlled feature rollouts, and optimize engineering operations at scale.
Key Responsibilities :
- Product Ownership : Drive the roadmap, prioritization, and execution for SKU / entitlement and feature flag management systems.
- Implementation and Ops Engagement : Partner with Implementation, Engineering Operations, and Customer Success to solve real-world configuration, rollout, and entitlement challenges.
- Workflow Analysis : Map existing ("As Is") SKU management workflows, document processes, and identify operational gaps and improvement opportunities.
- Customer Decommissioning : Define and own workflows and requirements for safe, compliant, and efficient customer decommissioning, including data and access removal
- Requirements Gathering : Translate stakeholder needs into crisp product requirements, user stories, wireframes, and acceptance criteria.
- Process Optimization : Identify and spearhead initiatives to automate and streamline SKU management, feature toggling, permissioning, and customer provisioning workflows.
- Cross-Team Collaboration : Work closely with engineering, QA, IT, and platform teams to deliver reliable, scalable features.
- Risk & Compliance : Ensure operational controls and auditability in SKU / feature flag handling, supporting compliance and security requirements.
- Performance & Metrics : Define and track KPIs (e.g., rollout speed, configuration accuracy, error rates) to drive continuous improvement.
- Documentation & Enablement : Develop clear documentation, release notes, and training materials for internal teams.
Qualifications :
Experience : 3-5 years in SaaS / B2B product management or adjacent technical roles.Technical Fluency : Experience working on platform / infrastructure products, with understanding of APIs, microservices, and cloud ops.Process Orientation : Demonstrated success improving processes for implementation, provisioning, or engineering ops.Collaboration : Strong communication skills with technical and non-technical stakeholders.Problem Solver : Analytical, data-driven, and adept at breaking down ambiguous problems.Tools : Familiarity with product management tools (e.g., Jira, Confluence), feature flag solutions (e.g., LaunchDarkly, Split.io), and entitlement / SKU management concepts.Nice-to-Have :
Experience in SaaS entitlement / SKU / flex licensing models.Previous exposure to enterprise implementation and onboarding.Understanding of security, compliance, and audit controls in SaaS environments.Familiarity with PLG concepts and experimentation frameworks