Customer Service Representative (Work From Home)

Job Title : Customer Service Executive – US Travel Process (Work From Home)

Location : Remote (India)

About Us :

Volantix Flights Pvt. Ltd. (part of a global travel group) provides world-class flight booking and customer support services for international travelers. We are expanding our remote operations and are looking for talented, motivated individuals across India to join our virtual team.

Responsibilities :

• Handle inbound / outbound calls and assist US-based customers with flight bookings, changes, and queries.
• Ensure excellent customer experience through clear communication and problem-solving.
• Maintain accurate records in CRM systems and follow company processes.
• Upsell ancillary services (baggage, seats, insurance, hotels) where applicable.

Qualifications :

What We Offer :