Lead Quality Assurance Engineer

Responsibilities :

Lead end-to-end quality assurance for Retail, POS, Fulfillment, and Supply Chain applications, ensuring stability, scalability, and resilience.

Execute both manual and automation testing across multiple platforms — including UI, functional, regression, and system testing .

Develop, maintain, and optimize automation frameworks using Selenium, Appium, TestNG, HP UFT , or similar tools.

Define test strategies, detailed test plans, and comprehensive test cases ensuring full coverage across modules and integrations.

Build and manage CI / CD test pipelines integrating automation into DevOps workflows for continuous testing and reporting.

Conduct data validation using Oracle SQL, PL / SQL , and Excel for backend, data migration, and report-level verification.

Validate complex data flows between retail systems (POS, WMS, ERP, OMS, Fulfillment, and Digital Commerce) ensuring data integrity.

Leverage AI-assisted testing tools for intelligent test case generation, prioritization, and defect prediction.

Drive process improvements to reduce production slippages, improve delivery accuracy, and strengthen release stability.

Monitor system performance and quality KPIs , proactively identifying risks and areas for improvement.

Collaborate closely with product and engineering teams to ensure early defect detection and root cause analysis.

Mentor junior QA engineers and contribute to building a culture of test automation and continuous quality .

Skills and Qualifications :

Bachelor’s degree in Computer Science, IT, or related technical field.

7+ years of QA experience in enterprise-grade applications with a strong focus on Retail, POS systems .

Proven expertise in functional, regression, system, and integration testing .

Proficiency in Automation tools – Selenium, Appium, TestNG, HP UFT, or equivalent.

Experience with CI / CD pipelines for test automation (Azure DevOps, Jenkins, or GitHub Actions).

Strong working knowledge of QA methodologies, SDLC, STLC , and test management tools ( Azure TFS, JIRA, ALM ).

Proficiency in Oracle SQL, PL / SQL , and Excel-based validation and reporting.

Exposure to Performance Testing tools such as JMeter or LoadRunner (good to have).

Strong understanding of retail business processes , POS integrations, and data synchronization across enterprise systems.

Hands-on experience testing retail systems (Oracle Retail ORPOS, SIM preferred).

Knowledge or practical usage of AI / ML-driven testing for test optimization, defect prediction, and automation intelligence.

Excellent analytical, debugging, and documentation skills .

Experience working in Agile / Scrum environments with continuous delivery pipelines