TNSLink Support Specialist

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!

Overview

The Customer Support area is responsible for assisting customers by providing information about products and / or services, answering questions, and resolving problems and issues.

Responsibilities

The TNSLink IOT Engineer will hold an important role as part of a team that is responsible for the device configuration, integration, software testing and system support for routers and Linux servers. (job responsibilities) -Troubleshooting network related issues and finding solution in TNSLink product engineering

• Developing scripts and applications to implement features in iOT / TNSLink product
• Researching solutions for feature or issues
• Work with TNSLink router vendors in issue and release technical areas (experience & education required) - A bachelor degree in technical degree with 2+ years of progressive experience
• Knowledgeable on TCP / IP Networking concepts and protocols.
• Must have experience working independently on Linux systems.
• Able to write software scripts such as Python / Perl, Linux scripting, Javascript, etc...
• Experience with software testing using Gitlab or similar environment.
• Familiarity with concepts like firewalling, VPN / IPSEC, TLS, SNMP, PPP, NAT etc...
• Familiarity with cellular technologies such as 3G, 4G / LTE, 5G etc...
• Proficiency in Cisco and other router configuration and operations.
• Knowledgeable about software development methodologies like Agile, scrum, Waterfall etc..

Qualifications

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability / handicap status or any other legally protected characteristic.