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Client Relations Lead
Client Relations LeadDyStar • Sūrat, Republic Of India, IN
Client Relations Lead

Client Relations Lead

DyStar • Sūrat, Republic Of India, IN
30+ days ago
Job description

Responsibilities

  • Responsible to achieve profitable sales for the branch / region assigned
  • Ensure due attention is given to sales growth to all product ranges with all fairness & to the best of the sales team’s capacity
  • Monitor Market & Customer potential in the branch assigned
  • Ensure DyStar is fairly represented at all major Key Accounts in the Branch;

create opportunities ofengagement with customers wherever necessary

  • Responsible for set-up in coordination with branch Sales-BD team (annually), customer-wise sales targets through Annual KA Sales targets & KA opportunities for growth or retention of business
  • Set aspirational sales targets for the branch
  • Monitor branch sales performance vis-a-vis target on regular basis;
  • correct course of actions where necessary

  • Ensuring all such actions are updated by the Branch Sales team in Sales cloud or SharePoint or as mandated by the MIS
  • Nurture relationship with key decision-makers at all key customers in the branch
  • Seek technical support for customers in branch, when necessary or as per needs of business
  • Responsible for price revisions at customers & distributors in the branch, as and when necessary
  • Responsible to provide as accurate demand forecast for DyStar products;
  • coordinate with CS & SCM for avoiding stock out situations

  • Responsible for Distributor management by way of monthly reviews – Demand FC, receivables, Key Account Management
  • Responsible for achieving targeted DSO receivables from Stockiest & direct customer in the branch
  • Motivating Sales team members to give their best & facilitating them to achieve their individual sales target.
  • Monitor & report competition activities internally to the Sales-BD team
  • Support launch of new products Textiles dyes & Auxiliaries as integral part of Sales promotion
  • Develop, Implement new ideas & strategies for growth in Sales at the branch level
  • Coordinate internally for ensuring smooth supplies of material to branch, technical& lab support
  • To represent DyStar at Fairs, Conference, Customer meets as and when required
  • Requirements

  • B. Textile
  • 16 to 20 Years of experience in production and Sales & Marketing of Textile dyes & Aux
  • Knowledge of Textile industry domain, Distribution, Networking skills
  • Good commercial acumen
  • Soft-skill set to ensure harmonized working internally and externally
  • About Us :

    DyStar is a leading specialty chemical company with a heritage of more than a century in product development and innovation from the textile industry. Today, the company operates with more than 1700 employees spanning across 50 countries and with 13 production sites, supporting customers from diverse sectors and supply chains with reliable products and solutions.

    DyStar is committed to sustainability. Our service supports the supply chain, including brands, retailers and their industry partners, to ensure that they meet stringent quality and ecological specifications in a cost-efficient way and with short lead times.

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    Client • Sūrat, Republic Of India, IN

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