Assistant Facilities Manager Soft

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

JOB DESCRIPTION

Designation

Assistant Facility manager- Soft Services

BUSINESS LINE

Wok Dynamics

LOCATION

Bangalore

REPORTING TO

Facility Manager

NUMBER OF SUBORDINATES

POSITION GOALS

To provide comprehensive facility and contract management for Client with a focus on continuous improvement.

To achieve financial and other targets established by the Campus Manager

Achievement of the Key Performance Indicators and Service Level Agreement targets.

Ensure vendor management on services and KPI is monitored and tracked.

Bring innovation as part of the work culture to have process improvement from time to time.

Ensure highest level of hygiene is maintained as part of the office maintenance.

Keep Human experience as focus to bring in the best customer experience and satisfaction.

DUTIES AND RESPONSIBILITIES

• Managing all outsourced service contracts and JLL personnel including inspections and quality service delivery this includes all cleaning functions / / Pantry services / Mail room.
• Develop and implement building procedures and performance measures to ensure accuracy of work methods and reliability of system.
• Ensuring adequate supply of materials and service for the smooth operational efficiency.
• Routinely Inspect all contracted services to ensure performance measures are being maintained.
• Ensure Helpdesk service requests are attended to in time and Corrigo tool updated for ticket closure.
• Effectively manage the mailroom services to ensure an on time deliverable system.
• Manage and ensure regular training to the campus staff to improve efficiency in work.
• Achieve client satisfaction to Client expectations.
• Actively seek to train subordinates in all aspects of the non- technical services.
• Actively collaborate to ensure we multi skill all JLL staff to increase flexibility and job satisfaction.
• Daily / Weekly reports are shared with FM on time
• Contribute to the Monthly Management Report to client and other reports as required.
• Manage service contracts including inspections and quality management of service delivery of the vendors
• Support preparing BOQ for any procurement activity related to soft services.
• Organize vendor meetings and assess the vendor score card
• Participate in Emergency Evacuation procedures including crisis management and business continuity.
• Manage all EHS related activities and actively participate in Health and Safety reviews.
• Pro-actively develop and manage client / business unit relationships ensuring that the expected service levels are achieved.
• Lead by example and groom the team in achieving maximum client satisfaction level

KEY PERFORMANCE MEASURES

COMPETENCIES

Location : On-site Bengaluru KA

Scheduled Weekly Hours :

48

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

I want to work for JLL.

Required Experience :

Manager

Key Skills

Maitre,Freelance,General Services,Ado,Fire Fighting,Investor Relations

Employment Type : Full-Time

Experience : years

Vacancy : 1