Lead - RPA AutomationAXA • thiruvananthapuram, India
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Lead - RPA Automation
AXA • thiruvananthapuram, India
3 days ago
Job descriptionIndustry certifications such as UiPath, BluePrism, ITIL, PMP, Six Sigma, or equivalent. Hands-on experience with automation platforms in the insurance and finance sectors. Familiarity with compliance and regulatory requirements in the insurance and financial industries.
Required :
- Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree is a plus.
- Minimum 15+ years of experience in automation operations, IT service management, or process optimization, with at least 5 years in a senior leadership role.
- Proven experience in managing teams and operations for complex intelligent automation ecosystems, including RPA, AI (LLM & SLM), PowerApps, and IDP.
- Expertise in proactive monitoring tools, predictive analytics, and incident management processes designed for high-complexity environments.
- Strong understanding of ITIL frameworks, change management principles, and operational governance.
- Demonstrated ability to define and track KPIs and SLA performance to showcase operational value.
- Ability to conceptualize and implement a roadmap for operational excellence in complex automation environments.
Preferred
Practical experience implementing Agile methodologies, DevOps practices, and CI / CD pipelines to enable rapid, reliable, and scalable automation development and deployment.
Location - Bangalore / Pune
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Automation Lead • thiruvananthapuram, India
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