Key Account Executive

Department : Sales – Digital Business

Reports To : Head – Digital Sales

Location : Mumbai

Experience : 2–3 years in E-commerce / Q-commerce (preferably Category Management or Key Account Management)

Education : MBA in Sales & Marketing or related field preferred

About the Role :

This role is ideal for professionals who have worked as Category Executives or Account Associates with E-commerce or Q-commerce platforms (such as Blinkit, Zepto, Instamart, BigBasket, or Amazon) and are now ready to move brand-side to manage key accounts, assist in strategic planning, and execute business plans.

You’ll work closely with the Head – Digital Sales and cross-functional teams to ensure seamless execution of platform strategies and achievement of growth targets.

Key Responsibilities

1. Account & Business Support

Assist in managing day-to-day operations across key E-commerce & Q-commerce accounts.

Coordinate with category managers and platform teams on listings, pricing, visibility, and promotions.

Support in preparing and tracking Joint Business Plans (JBPs) with digital platforms.

Monitor sales performance and report key metrics — sales, ROI, visibility, and product performance.

2. Campaign Execution & Performance Tracking

Coordinate with marketing teams to plan and execute digital campaigns and promotions .

Ensure product listings, banners, and content are accurate and optimized.

Track performance during campaigns and share insights for improvement.

3. Data & Analysis

Maintain dashboards and assist in analyzing sales trends, conversions, and ROI .

Work on platform analytics and provide recommendations on assortment, pricing, and visibility.

Generate performance reports and share regular updates with management.

4. Coordination & Execution

Liaise with internal teams — supply chain, operations, finance, and marketing — to ensure smooth order fulfillment and stock management.

Track fill rates, resolve platform queries, and support business continuity.

5. Market & Competitive Insights

Stay informed about industry trends, competitor launches, and category movements .

Share insights with the team to help shape digital growth strategies.

Who We’re Looking For

Experience : 2–4 years of relevant experience in E-commerce or Q-commerce (Category Executive, Account Executive, or similar roles).

Background : Exposure to FMCG, food, or digital-first consumer brands preferred.

Skills :

Strong analytical and coordination skills

Good understanding of online merchandising and category management

Excellent communication and relationship management skills

Hands-on experience with Excel, PowerPoint, and platform dashboards

Tools (Preferred) : Power BI, Google Analytics, or platform-specific reporting tools