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Outbound Email Ecosystem Manager
Outbound Email Ecosystem Managergraph8 • Republic Of India, IN
Outbound Email Ecosystem Manager

Outbound Email Ecosystem Manager

graph8 • Republic Of India, IN
17 hours ago
Job description

About the Role :

You will be responsible for the stability of a high-scale outbound engine sending 100,000+ emails daily across many domains, where deliverability is no longer marketing ops but true infrastructure. At this scale, any failure in authentication, domain reputation, list quality, volume patterns, or template structure—even for 30 minutes—can lead to Gmail blocking all sends, domains getting burned, client performance collapsing, and trust being destroyed. We need someone who can own this entire layer end-to-end, combining technical operations, domain engineering, and messaging quality to keep the system healthy and performant.

Role Purpose

Protect and optimize the full outbound email ecosystem so graph8 and all client accounts can reliably send 100k+ emails / day with :

  • High inbox placement
  • Stable sender reputation
  • Zero domain burnout
  • Predictable performance

You will own :

Domain setup → Authentication → List hygiene → Copy quality → Volume orchestration → Continuous monitoring

Top Responsibilities

1. Domain & DNS Ownership

You must be able to configure, debug, and maintain :

  • SPF
  • DKIM
  • DMARC
  • BIMI
  • Reverse DNS
  • Domain pools / subdomains
  • Authentication alignment across platforms
  • 2. Volume Engineering at Scale

  • Plan and execute warm-ups
  • Define safe throttling rules
  • Orchestrate daily send volumes
  • Maintain healthy sending patterns for 100k+ / day
  • Prevent domain poisoning and reputation drops
  • 3. Data & Monitoring

  • Inbox placement testing
  • Interpret Gmail Postmaster Tools
  • Analyse bounces, complaints, and reputation signals
  • (Bonus) Ability to write basic SQL or Python for diagnostics
  • 4. List Hygiene

  • Enforce validation
  • Maintain suppression lists
  • Keep bounce rate consistently <
  • 2%

  • Remove spam traps and risky segments
  • 5. Template & Copy Quality

    You must understand how language, tone, structure, links, CTAs, and HTML formats influence spam filters. This role requires both technical and qualitative judgment .

    Non-Negotiables

  • Experience managing high-volume outbound (50k–250k / day)
  • Deep, practical understanding of SPF / DKIM / DMARC
  • Experience with monitoring & validation tools
  • Experience with high-volume ESPs
  • Ability to work independently and protect entire domain ecosystem
  • Strong pattern recognition with Gmail behavior
  • Do NOT apply if you :

  • Only worked in HubSpot / Marketo campaign ops
  • Only write email copy
  • Only know general email marketing
  • Never managed >
  • 10k / day

  • Have no DNS / domain experience
  • Candidate Snapshot

  • 3–5 years in email infrastructure, deliverability engineering, or technical marketing ops
  • Strong analytical + diagnostic mindset
  • Comfortable running checklists, audits, and remediation workflows
  • Experience working with multiple clients or multiple sending environments
  • Pragmatic, low-ego, and execution-focused
  • Success Outcomes (30 / 60 / 90 Days)

    30 Days

  • Full audit of domains, DNS, templates, sending pools
  • Daily monitoring system in place
  • All lists validated + suppression rules active
  • 60 Days

  • Warm-ups stabilized
  • Gmail inbox rate ≥ 90%
  • Template scoring system implemented
  • 90 Days

  • Full infrastructure documented & automated
  • Owner of the entire outbound layer with no escalations
  • Create a job alert for this search

    Manager • Republic Of India, IN

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