About the Role :
You will be responsible for the stability of a high-scale outbound engine sending 100,000+ emails daily across many domains, where deliverability is no longer marketing ops but true infrastructure. At this scale, any failure in authentication, domain reputation, list quality, volume patterns, or template structure—even for 30 minutes—can lead to Gmail blocking all sends, domains getting burned, client performance collapsing, and trust being destroyed. We need someone who can own this entire layer end-to-end, combining technical operations, domain engineering, and messaging quality to keep the system healthy and performant.
Role Purpose
Protect and optimize the full outbound email ecosystem so graph8 and all client accounts can reliably send 100k+ emails / day with :
- High inbox placement
- Stable sender reputation
- Zero domain burnout
- Predictable performance
You will own :
Domain setup → Authentication → List hygiene → Copy quality → Volume orchestration → Continuous monitoring
Top Responsibilities
1. Domain & DNS Ownership
You must be able to configure, debug, and maintain :
SPFDKIMDMARCBIMIReverse DNSDomain pools / subdomainsAuthentication alignment across platforms2. Volume Engineering at Scale
Plan and execute warm-upsDefine safe throttling rulesOrchestrate daily send volumesMaintain healthy sending patterns for 100k+ / dayPrevent domain poisoning and reputation drops3. Data & Monitoring
Inbox placement testingInterpret Gmail Postmaster ToolsAnalyse bounces, complaints, and reputation signals(Bonus) Ability to write basic SQL or Python for diagnostics4. List Hygiene
Enforce validationMaintain suppression listsKeep bounce rate consistently <2%
Remove spam traps and risky segments5. Template & Copy Quality
You must understand how language, tone, structure, links, CTAs, and HTML formats influence spam filters. This role requires both technical and qualitative judgment .
Non-Negotiables
Experience managing high-volume outbound (50k–250k / day)Deep, practical understanding of SPF / DKIM / DMARCExperience with monitoring & validation toolsExperience with high-volume ESPsAbility to work independently and protect entire domain ecosystemStrong pattern recognition with Gmail behaviorDo NOT apply if you :
Only worked in HubSpot / Marketo campaign opsOnly write email copyOnly know general email marketingNever managed >10k / day
Have no DNS / domain experienceCandidate Snapshot
3–5 years in email infrastructure, deliverability engineering, or technical marketing opsStrong analytical + diagnostic mindsetComfortable running checklists, audits, and remediation workflowsExperience working with multiple clients or multiple sending environmentsPragmatic, low-ego, and execution-focusedSuccess Outcomes (30 / 60 / 90 Days)
30 Days
Full audit of domains, DNS, templates, sending poolsDaily monitoring system in placeAll lists validated + suppression rules active60 Days
Warm-ups stabilizedGmail inbox rate ≥ 90%Template scoring system implemented90 Days
Full infrastructure documented & automatedOwner of the entire outbound layer with no escalations