Associate IS Engineer - Observability

Role Description : This role supports the day-to-day operation and maintenance of global observability service. The engineer will perform tasks such as system monitoring, dashboard creation, automations, and troubleshooting under guidance from senior team members, contributing to uptime and compliance.

The ideal candidate will have a proven track record in monitoring and observability practices in large environments, Infrastructure Operations, and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in multiple observability tools, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Please note, this is an on -site role based in Hyderabad.

Roles & Responsibilities :

• Administer, monitor, and support the monitoring and observability services
• Maintain and support the tools to enable global application and infrastructure monitoring.
• Monitor systems and proactively address performance bottlenecks
• Collaborate with cross-functional teams on infrastructure needs
• Document system configurations and operational procedures
• Support in incident resolution and troubleshooting
• Document changes and standard operating procedures

Basic Qualifications and Experience :

Functional Skills : Must-Have Skills :

Good-to-Have Skills :

Professional Certifications :

Soft Skills :

Shift Information :

This position requires you to be onsite and participate in 24 / 5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.

Skills Required

Windows, Itil, K8, React, Typescript, Terraform, Linux, Change Management, Ansible, Dynatrace, Containers, Azure, Python, Aws