Customer Success Manager - USConfidential • Bengaluru / Bangalore
Customer Success Manager - US
Confidential • Bengaluru / Bangalore
16 days ago
Job descriptionGuide team on handling escalations and customer issues Monitor account health and identify upsell opportunities Standardize customer success processes and KPIs Ensure high client satisfaction through proactive engagement
Key Deliverables
- Lead customer success lifecycle from onboarding to renewals
- Build and manage a team of Key Account Managers
- Drive initiatives to reduce churn and boost customer engagement
- Coordinate with internal teams for smooth issue resolution
Role Responsibilities
Skills Required
Customer Success, customer lifecycle management, Key Account Management, Client Engagement
Create a job alert for this search
Manager • Bengaluru / Bangalore
Related jobs
)
Business Development / Customer Success Manager - Unit 42
Palo Alto Networks • Bengaluru, Karnataka, India
At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and m...Show more
Last updated: 30+ days ago • Promoted
Customer Success Manager
Magnus India Consulting Services • Bengaluru, Karnataka, India
We are hiring for a leading internet-based company with a global presence in the role of Customer success management.Own overall relationship with assigned customer accounts.Ensure retention and sa...Show more
Last updated: 4 days ago • Promoted
Account Manager – Customer Success (Us Market)
illumine • Bengaluru, Republic Of India, IN
Job Title : Account Manager – Customer Success (US Market).At illumine, we are on a mission to empower childcare centers, preschools, and educators with simple, powerful tools that make their day-to...Show more
Last updated: 10 days ago • Promoted
Enterprise Customer Success Manager
Cashfree Payments • Bengaluru, Republic Of India, IN
Manager – Enterprise Farming (Emerging Business).Your focus will be on deepening relationships with current customers rather than new acquisition (“farming” vs.
You will identify upsell and cross-se...Show more
Last updated: 22 days ago • Promoted
Customer Success Manager
Hireginie • Bengaluru, Karnataka, India
Our client a leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers.
It provides tools for shipment tracking, r...Show more
Last updated: 6 days ago • Promoted
Customer Success Manager - International
BiteSpeed • Bengaluru, India
Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.
We're currently working with 3000+ e-commerce brands globally across 50+...Show more
Last updated: 30+ days ago • Promoted
Cloud Customer Success Manager
Check Point Software • Bengaluru, Republic Of India, IN
Check Point is looking for a promising and brilliant Cloud Technical Account Manager.Manage a book of large Enterprise customers, be responsible for account health, renewal, and revenue growth.Guid...Show more
Last updated: 14 days ago • Promoted
Intugine Technologies - Customer Success Manager
Intugine Technologies • Bangalore, India
Key Responsibilities : - Serve as a primary point of contact for customers pre and post-implementation, ensuring smooth onboarding and product adoption.Understand customer goals...Show more
Last updated: 30+ days ago • Promoted
Account Manager – Customer Success (US Market)
illumine • Bengaluru, Karnataka, India
Job Title : Account Manager – Customer Success (US Market).At illumine, we are on a mission to empower childcare centers, preschools, and educators with simple, powerful tools that make their day-to...Show more
Last updated: 11 days ago • Promoted
Customer Success Manager
Gleantap • Bangalore, IN
Gleantap is an intelligent customer experience platform for fitness & wellness clubs, enabling them to enhance sales & marketing efforts through data-driven campaigns.
Businesses can utilize context...Show more
Last updated: 7 days ago • Promoted
Customer Success Manager
Wayground (formerly Quizizz) • Bengaluru, Karnataka, India
This Customer Success Manager role focuses on partnering with K-12 schools across the U.It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue ...Show more
Last updated: 24 days ago • Promoted
Customer Success Manager - EMEA
Confidential • Bengaluru / Bangalore
Act as the primary contact for customer accounts throughout the subscription lifecycle.Drive platform adoption and resolve customer queries effectively.
Onboard new clients and align product use wit...Show more
Last updated: 16 days ago • Promoted
Customer Success Manager
Total CollectR Virtual Collector & Debt Negotiator • Bengaluru, IN
We're a fast growing SaaS company on the hunt for an experienced Customer Success Manager who can help us build our Customer Success Department from the ground up.
That means we're looking for build...Show more
Last updated: 6 days ago • Promoted
Account Manager - Customer Success (US Market)
illumine • Bengaluru, Karnataka, India
Job Title : Account Manager – Customer Success (US Market) Location : Remote (US Shift) Experience : 4–5 years Department : Customer Success Employment Type : Full-time About illumine At illumine, w...Show more
Last updated: 9 days ago • Promoted
Customer Success Manager
Arcana • Bengaluru, IN
We are seeking Customer Success Managers to join our team and collaborate closely with our clients, analysts, sales, product, and engineering teams.
In this role, you'll be instrumental in ensuring ...Show more
Last updated: 23 hours ago • Promoted
Technical Success Manager
Chargebee • Bengaluru, Karnataka, India
At Chargebee, we power the subscription revenue engines of some of the world’s fastest-growing SaaS and digital businesses.
Once customers go live, they want more than just a working product - they ...Show more
Last updated: 30+ days ago • Promoted
Customer Success Manager
Confidential • Bengaluru / Bangalore
MoEngage is looking for a dedicated.In this role, you'll be the primary point of contact for our accounts, driving customer growth from initial onboarding through strategic adoption of the MoEngage...Show more
Last updated: 30+ days ago • Promoted
Enterprise Customer Success Manager
Responsive • Bengaluru, Karnataka, India
Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information.
The AI-powered Responsive Platform...Show more
Last updated: 30+ days ago • Promoted