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Chief Operating Officer

Chief Operating Officer

Saaki Argus & Averil ConsultingMumbai, Maharashtra, India
30+ days ago
Job type
  • Quick Apply
Job description

Key Responsibilities

  • Operational Leadership :
  • Oversee daily operations and ensure the efficiency and scalability of the company s processes.
  • Lead the design and implementation of effective business strategies, plans, and processes.
  • Optimize resource utilization and ensure compliance with industry best practices, policies, and standards.
  • Develop KPIs, dashboards, and reporting systems to monitor business performance and achieve operational targets.
  • Strategic Growth & Planning :
  • Collaborate with the CEO and leadership team to define the company s strategic roadmap.
  • Drive revenue growth through operational excellence, innovation, and optimization of existing services.
  • Identify and evaluate new market opportunities, trends, and strategic partnerships to expand the business.
  • Assess organizational performance against both annual budget and long-term strategy.
  • Technology & Product Management :
  • Work closely with Product and Engineering teams to align operational initiatives with product development.
  • Ensure smooth product delivery cycles, enhancing customer satisfaction and retention.
  • Leverage data-driven insights and emerging technologies to improve processes, automation, and platform performance.
  • Financial Management :
  • Oversee financial planning, budgeting, forecasting, and risk management in alignment with the company s goals.
  • Drive cost optimization, profitability, and margin improvements without compromising on quality.
  • Manage program finance, including revenue, cost management, and financial KPIs.
  • Team Leadership & Development :
  • Lead, mentor, and develop high-performing teams to support business growth.
  • Foster a collaborative and agile culture that encourages continuous learning and development.
  • Oversee HR and talent management initiatives to attract and retain top talent.
  • Client and Stakeholder Management :
  • Build and maintain strong relationships with key clients, partners, and stakeholders.
  • Ensure a high level of customer satisfaction by implementing client-focused processes and addressing pain points.
  • Represent the company at industry events, conferences, and in public forums.

Key Qualifications & Experience

  • Bachelor s degree in Business Administration, Technology, or related field; MBA or advanced degree preferred.
  • 20+ years of experience in operational leadership roles, with at least 8 years in senior management.
  • Proven track record in scaling operations and driving growth, preferably within the HR Tech, SaaS, or technology sectors.
  • Strong understanding of HR technology platforms, SaaS solutions, and digital transformation.
  • Hands-on experience with strategic planning, process optimization, and technology-driven operations.
  • Strong financial acumen, with experience managing P&L, budgeting, and cost controls.
  • Excellent leadership, communication, and interpersonal skills with a focus on team development.
  • Ability to work in a fast-paced, high-growth environment with a strong entrepreneurial mindset.
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    Chief Operating Officer • Mumbai, Maharashtra, India