Partner Service Manager

Aeris Communications Partner Service Manager

Engineering - Bucharest, Romania - Full Time

The "Internet of Things" (IoT) is expected to grow to $19 trillion over the next 10 years as 50 billion devices are brought online. Aeris is at the forefront of this industry, building networks and applications to enable Fortune 500 clients to fundamentally improve their businesses. Headquartered in Silicon Valley with offices in Chicago, London, and Delhi as well as other markets, we rank among the top ten cellular providers for the IoT globally. We power critical projects across energy, transportation, retail, healthcare and more.

Our Company is in an enviable spot. Were profitable, and both our bottom line and our global reach are growing rapidly. Were playing in an exploding market where technology evolves daily and acquisitions / consolidations happen left and right. We are continuing to expand our IoT connectivity offerings to not only include all cellular technologies and services, but also a best-in-class IoT device management, services, and application SaaS platform, as well as alternate connectivity options such as low power WAN (LPWA), Wi-Fi and other short-range networking options.

Thats where you come in. As the Partner Service Delivery Manager, you will enable Aeris partners to deliver value to their customers through the Aeris platform so that they can leverage the full potential of our service offerings.

The role offers access to some of the most brilliant minds in the industry, and the opportunity to build and elevate a thriving company in an environment that values innovation, autonomy and integrity. A few things to know about us :

• We do things differently. As a pioneer in an industry poised to reshape every sector of the global economy, we can't settle for another company's tried and tested template. Innovation is the key to our success and it's reflected in everything we do : from product design to corporate wellness.
• We are owners. Strong managers enable their teams to figure out how to solve problems. You will be no exception and will have the ownership and liberty needed to be truly creative.
• Values are essential. We believe in doing things well - and doing them right. Integrity is a core value here : you'll see it embodied in our staff, our management approach and growing social impact work.
• We walk the talk on diversity and inclusion. We're a brilliant and eclectic mix of ethnicities, religions, industry experiences, sexual orientations, generations and more - and that's by design. We see diverse perspectives as a core competitive advantage.
• Career elevation. Create a platform for growth where employees can take ownership of their opportunity and make it their own. Grow with the company and elevate your career.

Responsibilities :

Aeris communications is looking for a Partner Service Delivery Manager to own partner relationships and be responsible for ensuring delivery of Operations Assurance services to the partners. You should be passionate about enabling partners and be relentless in driving the outcomes that deliver on the Aeris services value.

Requirements : Education

Industry Experience

Job Role Competence

Knowledge & Skills

Additional Skill Requirements

Aeris walks the walk on diversity. Were a brilliant mix of varying ethnicities, religions, cultures, sexual orientations, gender identities, ages and professional / personal / military experiences and thats by design. Diverse perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.